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The total sales of a product that a firm expects to sell during a specified time period under specified environmental conditions and its own marketing efforts is referred to as the


A) prognostication.
B) sales forecast.
C) guesstimate.
D) marketing intuition.
E) market potential.

F) B) and E)
G) A) and B)

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Why can't a marketing manager's decision-making process stop when he or she has chosen the best alternative to solving a problem?

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Effective marketing research doesn't sto...

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In marketing experiments,the independent variables of interest,sometimes called the marketing __________,are often one or more of the marketing mix elements.


A) factors
B) drivers
C) forces
D) actions
E) causalities

F) B) and D)
G) None of the above

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Sampling and statistical inference are special __________,which are vital in marketing research to solve all or part of a problem.


A) systems
B) styles
C) methods
D) manners
E) modes

F) B) and D)
G) All of the above

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Filmmakers want movie titles that use the same factors that make a good brand name.They must __________.


A) be creative
B) seem familiar
C) use alliterative techniques
D) be easy to remember
E) capture the essence of the film

F) A) and E)
G) None of the above

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A survey asked consumers of dental products the following question "Have you used toothpaste in the past week? ___ Yes ___ No" The results of this question show that 92.6 percent of the people in New York City have used toothpaste in the past week and 87.2 percent of people in Los Angeles have used toothpaste during the same period.This information was gathered by using which type of question?


A) open-ended
B) dichotomous
C) holistic
D) evaluative
E) Likert scale

F) A) and D)
G) A) and C)

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Marketers are increasingly using online surveys to collect primary data.One advantage is that


A) response rates are higher because consumers are anonymous.
B) the quality of responses is better with online surveys than they are with personal interview surveys.
C) turnaround time from data collection to report is much quicker than with traditional methods.
D) consumers value e-mail surveys and feel highly regarded when receiving them.
E) consumers want to be helpful so they complete the survey multiple times.

F) All of the above
G) A) and C)

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Decision making is the act of


A) consciously choosing from among alternatives.
B) consciously choosing an action that doesn't involve risk.
C) subjectively selecting from a subset of positive alternatives.
D) subconsciously selecting the alternative that is most consistent with one's personal beliefs.
E) objectively selecting the most financially sound decision among two or more alternatives.

F) A) and B)
G) A) and E)

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A sales forecast refers to


A) the total sales of a product that a firm expects to sell during a specified time period under specified environmental conditions and its own marketing efforts.
B) sales goals based on past performances of individual sales representatives,used as motivation for productivity among this staff.
C) the total sales from a product that could be generated with a hypothetical set of preferred environmental forces.
D) the total industry sales generated by a product during a specified time period that results from specified environmental conditions.
E) published information about competitors' sales from the NAICS.

F) B) and D)
G) A) and B)

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"What is your favorite thing about Target?" followed by several lines for a response is an example of which type of marketing research question?


A) Likert scale
B) fixed alternative
C) dichotomous
D) open-ended
E) semantic differential

F) A) and C)
G) C) and E)

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Which of the following statements concerning ethnographic research is most accurate?


A) Ethnographic research was specifically designed to use in global markets to help marketers understand cultural diversity and ethnocentrism.
B) Ethnographic research employs the use of genealogical data to track purchase behaviors through family lines.
C) Ethnographic research relies on physiological responses such as heart rate,breathing rate,and stress levels to obtain objective data.
D) Ethnographic research uses anthropologists and other trained researchers to observe consumers encounter products in their "natural use environment."
E) Ethnographic researchers use videotapes to eliminate miscues of subtle emotional reactions that can skew market research results.

F) B) and E)
G) C) and D)

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Consider the Marketing Research Method Photo B above.What type of primary research,idea generation method is MOST LIKELY being used by the researcher?


A) individual interview
B) ethnographic research
C) a focus group
D) neuromarketing
E) data mining

F) A) and D)
G) B) and C)

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GI Design is a small studio that designs and builds items such as fountains and tabletops made from copper.Greg,the owner,wanted to know how to increase sales and profits,so he developed a research plan to determine what landscape architects and interior designers wanted in copper furnishings and dΓ©cor and the appropriate price for these items.He decided to interview representative designers as part of his approach.Greg was engaged in __________,the third step of the five-step marketing research approach.


A) developing the research plan
B) solving the problem
C) developing findings and recommendations
D) collecting relevant information
E) taking marketing actions

F) A) and B)
G) A) and C)

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Google


A) is a depository of information on U.S.business,economic and trade activity collected by the federal government.
B) is to the most direct way to access all government websites.
C) provides up-to-the-minute business news and security prices plus research reports of companies,industries,and countries.
D) is the most popular Internet portal where users can enter key words or topics for specific searches.
E) accesses information in online databases and an index of blogs by primary topic.

F) C) and D)
G) A) and C)

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Specifying constraints,identifying data needed for marketing actions,and determining how to collect data would take place during which step of the five-step marketing research approach?


A) collect relevant information
B) develop the research plan
C) develop findings
D) take marketing actions
E) define the problem

F) All of the above
G) B) and D)

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A collection of databases that store,organize,and manage data sources is called a __________.


A) data vault
B) data depot
C) data storehouse
D) data warehouse
E) data stockroom

F) C) and D)
G) A) and B)

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What type of marketing uses high-tech brain scanning instruments to record the brain's responses to various marketing stimuli (package designs,brand logos,fragrances,TV ads,and so on) via the five senses (sight,sound,smell,touch,and taste) ?


A) subliminal marketing
B) permission marketing
C) ultrasense marketing
D) optimization marketing
E) neuromarketing

F) A) and B)
G) C) and E)

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Movie studios use market research to reduce their risk of losses by hiring firms like the National Research Group to conduct test screenings and tracking studies.Often,300 to 400 prospective moviegoers are recruited to attend a "sneak preview" of a film before its release.After viewing the movie,the audience fills out an exhaustive survey to


A) evaluate the quality of directing and producing.
B) critique the title,plot,and characters.
C) rate the performances of the individual actors and actresses.
D) recall specific details of the plot and dialogue.
E) compare the final film with the original script.

F) A) and B)
G) C) and D)

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The fourth step of the marketing research approach is to __________.


A) develop findings
B) define the problem
C) take marketing actions
D) develop the research plan
E) collect relevant information

F) None of the above
G) B) and E)

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Figure 8-7B above shows that


A) annual sales of Tony's Pizza increased over the period 2010 and 2013.
B) average annual unit sales of Tony's Pizza per household decreased over the period 2010 and 2013.
C) average dollar sales of Tony's Pizza have dropped from $3.4 million to $3.1 million.
D) sales of Tony's Pizza to households with children declined over the period 2010 and 2013.
E) smaller households bought less Tony's Pizza over the period 2010 and 2013.

F) B) and E)
G) A) and D)

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