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Exam 3: The Organizational Environment and Culture

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Question 21

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A supplier is powerful if the buyer has few other sources of supply or if the supplier has many other buyers.

A) True
B) False

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Question 22

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Forecasts are most useful when the future will look radically different from the past.

A) True
B) False

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Question 23

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Discuss three independent strategies that a firm may use as a proactive response to its environment.

Kegg's Cereals is a major supplier to almost all grocery store chains. It has most of the valuable shelf space in the cereal aisle. Which of the following is true based on this information?

_____ are methods for adapting the technical core to changes in the environment.

Which of the following can be a useful clue about an organization's culture?

A customer who purchases products in their finished form is _____ consumer.

Which of the following approaches should an organization adopt for managing uncertainty in a complex and dynamic environment?

Which of the following leadership styles is associated with a hierarchical culture?

Scenario C. Use the information in the following paragraph to answer the questions that follow. Smash Marketing is a consulting firm located in the Midwest. Mr. William "Bill" Smash started the firm as a young man in the early 1950s. The firm has grown but with growth, the Smash employees have never forgotten the vision of Mr. Smash-to be creative in all they do while delighting the client. Each year the Smash Award for Advertising Creativity is given to the employee who most exemplifies Mr. Smash's vision. New employees are told of the organization's greatest accomplishments and are taken on a tour of the "Wall of Memories" where pictures of the company that have been taken over the years are hung. One is even included to remind everyone of the disastrous fire that the company not only survived but also built upon to strengthen the sense of teamwork clearly evident throughout the firm. In fact, there is a long tradition of employee participation in decision making and all consider themselves to be part of the "Smash Family." -The photo of the fire is an example of a:

A complement is a potential threat because customers use it as an alternative, buying less of one kind of product but more of another.

Summarize the four different approaches that organizations can take in adapting to environmental uncertainty.

Differentiate between unattractive and attractive competitive environments using Porter's Model of competitive environment and give an example for each situation.

What are open systems?

Which of the following approaches should an organization adopt for managing uncertainty in a complex and stable environment?

Switching costs are variable costs consumers face if they change brands.

_____ occurs when weaker companies are eliminated, and the strong companies survive.

Describe the five forces in a competitive environment.

What are the approaches to managing culture effectively?

Advances in genetic engineering are expected to produce some food products that will become available year-round even in northern climates. These changes will provide grocers with an opportunity to reduce their shipping costs while at the same time, offering fresher produce to their customers. These advances are examples of changes in the: