Question 1

Executives in defender firms are most likely to

Accepted Answer

A)   be concerned about the opportunity costs of not taking an action.
B)   support an outward-looking and opportunistic culture.
C)   base strategic decisions on careful analysis and experience in the industry setting.
D)   adopt a first-mover strategy to grab a dominant position in the industry.
E)   be more innovative than their counterparts in prospector firms.F) B) and D)
G) A) and C)

Question 2

Needs that customers have not yet experienced are

Accepted Answer

A)   meaningful.
B)   clear.
C)   unarticulated.
D)   distinct.
E)   expected.F) B) and E)
G) None of the above

Question 3

A start-up and an established company have entered into a business agreement. In this arrangement, the established company will provide capital and other resources and the start-up will contribute its technological expertise. This method of acquiring new technology is known as

Accepted Answer

A)   offshoring.
B)   research partnership.
C)   benchmarking.
D)   technology trading.
E)   internal development.F) C) and D)
G) A) and E)

Question 4

Which of the following methods to managing resistance involves managers applying punishment or the threat of punishment to those who resist change?

Accepted Answer

A)   negotiation and rewards
B)   explicit and implicit coercion
C)   manipulation and cooptation
D)   education and communication
E)   facilitation and supportF) B) and E)
G) C) and E)

Question 5

Becoming world-class means merely striving to improve.

Accepted Answer

A) True 
 B)False

Question 6

Increasing _____ involves improving an organization's ability to respond to customers, stockholders, governments, employees, and other stakeholders, which results in better-quality products, higher financial returns, and high quality of work life.

Accepted Answer

A)   micromanagement
B)   management myopia
C)   groupthink
D)   organizational effectiveness
E)   organizational bureaucracyF) A) and B)
G) A) and C)

Question 7

Describe the different strategies used by companies to compete in an uncertain future.

Accepted Answer

As companies prepare to compete in an un...

Question 8

A _______ is a focused organizational effort to create a new product or process via technological advances.

Accepted Answer

A)   development project
B)   sociotechnical system
C)   quality circle
D)   turnkey project
E)   contracted developmentF) B) and E)
G) C) and D)

Question 9

Keeping the technology proprietary is accomplished through

Accepted Answer

A)   joint venture.
B)   contracted development.
C)   technology trading.
D)   internal development.
E)   licensing.F) B) and D)
G) A) and C)

Question 10

Based on the scenario, which method of acquiring technology does Mike favor?

Accepted Answer

A)   internal development
B)   turnkey
C)   contracted development
D)   purchase
E)   research partnershipF) All of the above
G) A) and D)

Question 11

_____ focuses on what can be done and what is being developed.

Accepted Answer

A)   Benchmarking
B)   Auditing
C)   Differentiation
D)   Environmental scanning
E)   CapitalizationF) A) and D)
G) A) and C)

Question 12

_____ refers to a process by which a product, service, or business model takes root initially in simple applications at the bottom of a market and then moves "up market," eventually displacing established competitors.

Accepted Answer

A)   Reverse mentoring
B)   Concentric diversification
C)   Strategic liquidation
D)   Disruptive innovation
E)   CrowdsourcingF) C) and E)
G) B) and E)

Question 13

Which of the following is an essential characteristic of enduringly great companies?

Accepted Answer

A)   They are solely driven by incremental improvements.
B)   They focus on beating the competition.
C)   They oppose experimentation.
D)   They undergo continuous change.
E)   They are risk averse.F) A) and C)
G) All of the above

Question 14

Which of the following describes an executive champion?

Accepted Answer

A)   a person who possesses the status, authority, and resources to support an innovation or change
B)   a person who has the technical skills needed to install and operate the technology
C)   a person who develops a new technology from scratch
D)   a person who coordinates the technological efforts of various business units
E)   a person who is primarily responsible for securing employee acceptance and support for new ideasF) B) and C)
G) A) and E)

Question 15

Which of the following is a drawback of using education and communication to manage resistance to change?

Accepted Answer

A)   It limits the participation of people in the implementation of the change.
B)   It excludes feedback and listening.
C)   It can become time-consuming if lots of people are involved.
D)   It is inappropriate when there is inaccurate information and analysis.
E)   It is the most expensive method.F) B) and C)
G) A) and B)

Question 16

Discuss why economic viability must be considered when making technology decisions.

Accepted Answer

Apart from whether a firm can "pull off"...

Question 17

______ are companies that excel at solving problems, seeking and finding new approaches, and sharing new knowledge with all members of an organization.

Accepted Answer

A)   Defender firms
B)   Learning organizations
C)   Analyzer firms
D)   Closed-book organizations
E)   Bureaucratic firmsF) C) and D)
G) A) and C)

Question 18

Which of the following is a function of a product champion?

Accepted Answer

A)   has the status, authority, and resources to sponsor an innovation
B)   is responsible for promoting a new technology throughout the organization
C)   is responsible for developing a new technology
D)   is responsible for coordinating the technological efforts of various business units
E)   has the technical skills needed to install and operate the technologyF) A) and B)
G) A) and C)

Question 19

Compare and contrast the strategies of low cost and differentiation.

Accepted Answer

Two generic strategi...

Question 20

Without a demand for technology, there is no reason for technological innovation to occur.

Accepted Answer

A) True 
 B)False

Exam 15: Innovating and Changing

Needs that customers have not yet experienced are

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A _______ is a focused organizational effort to create a new product or process via technological advances.

Correct AnswerverifiedShow Answer

Which of the following is a function of a product champion?

Correct AnswerverifiedShow Answer

Keeping the technology proprietary is accomplished through

Correct AnswerverifiedShow Answer

Which of the following is a drawback of using education and communication to manage resistance to change?

Correct AnswerverifiedShow Answer

Which of the following describes an executive champion?

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_____ focuses on what can be done and what is being developed.

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Without a demand for technology, there is no reason for technological innovation to occur.

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______ are companies that excel at solving problems, seeking and finding new approaches, and sharing new knowledge with all members of an organization.

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Executives in defender firms are most likely to

Correct AnswerverifiedShow Answer

Which of the following is an essential characteristic of enduringly great companies?

Correct AnswerverifiedShow Answer

Discuss why economic viability must be considered when making technology decisions.

Correct AnswerverifiedApart from whether a firm can "pull off"...View AnswerShow Answer

Describe the different strategies used by companies to compete in an uncertain future.

Correct AnswerverifiedAs companies prepare to compete in an un...View AnswerShow Answer

Increasing _____ involves improving an organization's ability to respond to customers, stockholders, governments, employees, and other stakeholders, which results in better-quality products, higher financial returns, and high quality of work life.

Correct AnswerverifiedShow Answer

Based on the scenario, which method of acquiring technology does Mike favor?

Correct AnswerverifiedShow Answer

Compare and contrast the strategies of low cost and differentiation.

Correct AnswerverifiedTwo generic strategi...View AnswerShow Answer

Which of the following methods to managing resistance involves managers applying punishment or the threat of punishment to those who resist change?

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Becoming world-class means merely striving to improve.

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A start-up and an established company have entered into a business agreement. In this arrangement, the established company will provide capital and other resources and the start-up will contribute its technological expertise. This method of acquiring new technology is known as

Correct AnswerverifiedShow Answer

_____ refers to a process by which a product, service, or business model takes root initially in simple applications at the bottom of a market and then moves "up market," eventually displacing established competitors.

Correct AnswerverifiedShow Answer

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Apart from whether a firm can "pull off"...
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As companies prepare to compete in an un...
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Correct Answer
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Two generic strategi...
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