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Competitive bidding is most likely to be infrequent in a low-context culture.

A) True
B) False

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Giving business cards with the left hand in Malaysia,showing soles of shoes to a host in Saudi Arabia,and winking one eye in India are all considered impolite interpersonal communication due to the fact that:


A) in Middle Eastern countries it is customary to take off shoes at the door.
B) it is difficult to notice when one winks eyes since there are many people in India.
C) people pick up nonverbal cues and understand intuitively without being told.
D) these actions distract people from hearing at meetings.
E) people are not aware of Western ways of doing business.

F) A) and C)
G) B) and D)

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Long-term values include persistence (perseverance),defined as a general tenacity in the pursuit of a goal.

A) True
B) False

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Domino's Pizza had to pull out of Italy because Italians perceived its products to be "too American."

A) True
B) False

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Long-term values include all of the following except:


A) dynamism.
B) persistence.
C) sense of shame.
D) thrift.
E) ordering relationships.

F) A) and D)
G) A) and C)

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Which of the following can negatively influence the rate of diffusion of an innovation?


A) substantial relative advantage
B) high compatibility
C) high complexity
D) divisibility
E) high level of communicability

F) C) and D)
G) A) and D)

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Which of the following best sums up the experience of Walt Disney Company executives when creating Disney's theme park in Paris?


A) They were guided by the "think global,act local" principle.
B) They fell victim to the self-reference criterion.
C) They exhibited a geocentric management orientation.
D) They miscalculated the rate of diffusion of innovations in Europe.
E) They had an unbiased perception of existing culture in Europe.

F) C) and D)
G) A) and B)

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A number of authors,journalists,and food critics have chronicled a disturbing trend in the land of haute cuisine-the decline in France's status as a culinary superpower.

A) True
B) False

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There is nothing inherently "good" or "bad" about any color of the spectrum and all associations and perceptions regarding color arise from culture.Which of the following statements is not true?


A) Red is a popular color in most parts of the world.
B) Red color is associated with "active," "vibrant," and "emotional."
C) Red color is preferred in many countries since it is the color of blood.
D) Red color is highly preferred in some African countries.
E) Red color is tied to the traditions of viticulture and winemaking.

F) A) and E)
G) B) and C)

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According to Geert Hofstede,which of the following is a key cultural dimension that helps account for rapid economic growth in Asia?


A) power distance
B) individualist / collectivist
C) feminine / masculine
D) uncertainty avoidance
E) long-term orientation

F) None of the above
G) A) and E)

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Former Disney chairman Michael Eisner and other company executives were blinded by ethnocentrism.Avoiding the Self-Reference Criterion (SRC)requires a person to suspend assumptions based on prior experience and success and be prepared to acquire new knowledge about human behavior and motivation.

A) True
B) False

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Reference to one's own cultural values or self-reference criterion (SRC)can create a cultural myopia.It can consciously or unconsciously create considerable problems for marketing professionals.Using Walt Disney's decision to build a theme park in France,address the problem,following a systematic framework.

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To address the problem and to eliminate ...

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The ________ the level of environmental sensitivity for a given product,the ________ the need for managers to address country-specific economic,regulatory,technological,social and cultural environmental conditions.


A) greater;greater
B) lower;greater
C) greater;lower
D) lower;lower
E) stronger;greater

F) None of the above
G) A) and B)

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The lesson that SRC (Self-Reference Criterion) teaches can be summarized as:


A) a person's perception of market needs is framed by others cultural experience.
B) perceptual blockage and distortion about cultures are hard to reduce.
C) unbiased perception is a vital and critical skill in global marketing.
D) unconscious reference to one's cultural values is critical in global marketing.
E) prior success and ethnocentrism can override the SRC.

F) C) and E)
G) D) and E)

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Westerners doing business in the Middle East must be careful not to reveal the soles of their shoes to hosts or pass documents with the left hand.

A) True
B) False

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Although some food preferences remain deeply embedded in culture,plenty of evidence suggests that global dietary preferences are converging.

A) True
B) False

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The use of this color dates back millennia as seen by artisans in ancient Egypt,China,and Mayan civilizations all worked with the color,which is now associated with royalty and divinity.


A) Red
B) Green
C) Blue
D) Orange
E) Brown

F) B) and E)
G) A) and E)

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While some food preferences remain deeply embedded in culture,there is plenty of evidence that global dietary preferences are converging.Examples of such a change can be predicted from:


A) the popularity of Domino's Pizza in Italy.
B) the preference for local hamburgers from a local chain,Jollibee's,in the Philippines.
C) the growing number of McDonald's restaurants globally.
D) the increased sales of soups and noodles in Thailand.
E) popularity of Chinese foods in Taiwan.

F) A) and B)
G) D) and E)

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European consumers have faced a number of food-related issues,including an outbreak of hoof-and-mouth disease and continuing concerns over mad cow disease.As a result,many are skeptical about GMOs (genetically-modified organisms) and the benefits of eating food products that incorporate genetically-engineered ingredients.As one French citizen noted recently,"We have a very risk-averse society that has been completely traumatized by food scares." Thinking about this situation in terms of Hofstede's cultural values framework,one might reasonably interpret this remark to indicate that France ranks relatively high in:


A) Power Distance.
B) Short-term Orientation.
C) Masculinity.
D) Uncertainty Avoidance.
E) Individualism.

F) A) and E)
G) D) and E)

Correct Answer

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The power distance dimension reflects the degree of trust among members of society.Thus,the higher the power distance (PDI),the higher the level of trust.

A) True
B) False

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