Question 1

Jasper Electronics, Inc. (JEI) 
Jasper Electronics, Inc., is an electronics manufacturer that creates circuits for various electronic products. Currently, the company has eight locations. It prides itself on its fast production process.
Ross is the newly appointed head operations manager of the company-and he is hoping to contribute to the company in a meaningful way. Ross has decided that there are several aspects of the production process that need to be changed or improve
-Refer to Jasper Electronics, Inc. Which of the following objectives would you advise Ross to focus on?

Accepted Answer

A)  Increasing the use of technology
B)  Increasing production costs to gain competitive position
C)  Improving the inspection process
D)  Eliminating expenses by reducing control procedures
E)  Obtaining new equipment to minimize technological expensesF) B) and E)
G) None of the above

Question 2

​_____ programs are used to develop products.

Accepted Answer

A)  ​Computer-aided design (CA
D)  
B)  ​Computer-aided manufacturing (CAM) 
C)  ​Computer-integrated manufacturing (CIM) 
D)  ​Computer-generated mistakes (CGM) E) None of the above
F) A) and B)

Question 3

​Large shoe manufacturing companies such as Nike and Adidas most likely use ____ to help design shoes and to control the machinery needed to produce the finished product.

Accepted Answer

A)  ​computer-integrated manufacturing (CIM) 
B)  ​computer-aided design (CA
D)  
C)  ​computer-generated mistakes (CGM) 
D)  ​computer-aided manufacturing (CAM) E) A) and C)
F) None of the above

Question 4

When machines and equipment do most of the work in a manufacturing plant, it is referred to as a mechanical-intensive process.

Accepted Answer

A) True 
 B)False

Question 5

All of the managerial activities in which managers engage for the purpose of creating goods and services are known as ____ management.

Accepted Answer

A)  personnel
B)  operations
C)  production
D)  site
E)  plantF) A) and E)
G) B) and C)

Question 6

A group of similar products that differ only in relatively minor characteristics is called

Accepted Answer

A)  inventory.
B)  a product line.
C)  product design.
D)  design planning.
E)  inventory control.F) A) and D)
G) C) and D)

Question 7

Jennifer is a manager in a circuit manufacturing plant. A portion of the production process is extremely tedious and repetitive, and employees tend to become bored and careless when performing this task. What alternative could make this repetitive task quicker and less susceptible to error?

Accepted Answer

A)  Quality circles
B)  Computer-aided design
C)  Flexible rotation
D)  Robotics
E)  Automated process controlF) A) and B)
G) B) and E)

Question 8

Briefly assess the good and bad news of the current U.S. manufacturing environment.

Accepted Answer

The bad news is that many manufacturing ...

Question 9

Research activities undertaken to put new or existing knowledge to use in producing goods and services are called

Accepted Answer

A)  development and implementation.
B)  applied research.
C)  basic research.
D)  design planning.
E)  product design.F) A) and B)
G) B) and E)

Question 10

The Motorola Corporation has begun a program that promises to improve employee motivation. This is an example of a way to ____ productivity.

Accepted Answer

A)  decrease
B)  retard
C)  increase
D)  eliminate
E)  stifleF) B) and E)
G) A) and D)

Question 11

Which of the following is the objective of purchasing?

Accepted Answer

A)  Routinely replenish the stock.
B)  Ensure that required materials are available when they are needed, in the proper amounts, and at minimum cost.
C)  Select suppliers.
D)  Determine the facility's level of output.
E)  Control inventory and product quality.F) None of the above
G) B) and E)

Question 12

In a service industry such as a package carrier, the ____ of the conversion process is usually small or none at all.

Accepted Answer

A)  focus
B)  magnitude
C)  width of processes
D)  utility
E)  resultF) A) and D)
G) A) and C)

Question 13

What advantages do robots have over human workers? What advantages do human workers have over robots?

Accepted Answer

Robots work quickly, accurately, and ste...

Question 14

The process of checking and testing products to ensure that they meet specifications is called

Accepted Answer

A)  inventory control.
B)  quality control.
C)  quality inspection.
D)  assurance.
E)  check pointing.F) None of the above
G) C) and E)

Question 15

Since computers have been invented, materials requirements planning (MRP) is an outdated method of controlling inventory.

Accepted Answer

A) True 
 B)False

Question 16

Because customer preferences must be considered, ____ play an important role in product-line decisions.

Accepted Answer

A)  marketing managers
B)  production managers
C)  human resources managers
D)  financial managers
E)  first-line supervisorsF) B) and E)
G) D) and E)

Question 17

An assembly line at a Rubbermaid production facility is an example of a product layout.

Accepted Answer

A) True 
 B)False

Question 18

Sarah regularly spends an entire working day ensuring that goods and services are produced in accordance with design specifications. Obviously ____ is important in her company.

Accepted Answer

A)  product design
B)  design planning
C)  quality control
D)  inventory control
E)  operations controlF) A) and B)
G) B) and E)

Question 19

Capacity to a service business means something completely different from capacity to a production business.

Accepted Answer

A) True 
 B)False

Question 20

Liz Claiborne, Inc. has a system that combines the use of computers to aid in the development of products and the use of computers to plan and control manufacturing processes. What is this combined system called?

Accepted Answer

A)  Computer-aided design
B)  Computer-integrated manufacturing
C)  Flexible marketing
D)  Computer-aided manufacturing
E)  Computer roboticsF) None of the above
G) A) and C)

Exam 8: Producing Quality Goods and Services

What advantages do robots have over human workers? What advantages do human workers have over robots?

Correct Answer
verified
Robots work quickly, accurately, and ste...
View Answer

An assembly line at a Rubbermaid production facility is an example of a product layout.

Correct Answer
verified

Sarah regularly spends an entire working day ensuring that goods and services are produced in accordance with design specifications. Obviously ____ is important in her company.

Correct Answer
verified

Because customer preferences must be considered, ____ play an important role in product-line decisions.

Correct Answer
verified

Liz Claiborne, Inc. has a system that combines the use of computers to aid in the development of products and the use of computers to plan and control manufacturing processes. What is this combined system called?

Correct Answer
verified

The process of checking and testing products to ensure that they meet specifications is called

Correct Answer
verified

Since computers have been invented, materials requirements planning (MRP) is an outdated method of controlling inventory.

Correct Answer
verified

When machines and equipment do most of the work in a manufacturing plant, it is referred to as a mechanical-intensive process.

Correct Answer
verified

All of the managerial activities in which managers engage for the purpose of creating goods and services are known as ____ management.

Correct Answer
verified

Correct Answer
verified

The Motorola Corporation has begun a program that promises to improve employee motivation. This is an example of a way to ____ productivity.

Correct Answer
verified

Research activities undertaken to put new or existing knowledge to use in producing goods and services are called

Correct Answer
verified

Briefly assess the good and bad news of the current U.S. manufacturing environment.

Correct Answer
verified
The bad news is that many manufacturing ...
View Answer

Large shoe manufacturing companies such as Nike and Adidas most likely use ____ to help design shoes and to control the machinery needed to produce the finished product.

Correct Answer
verified

A group of similar products that differ only in relatively minor characteristics is called

Correct Answer
verified

Capacity to a service business means something completely different from capacity to a production business.

Correct Answer
verified

Jennifer is a manager in a circuit manufacturing plant. A portion of the production process is extremely tedious and repetitive, and employees tend to become bored and careless when performing this task. What alternative could make this repetitive task quicker and less susceptible to error?

Correct Answer
verified

In a service industry such as a package carrier, the ____ of the conversion process is usually small or none at all.

Correct Answer
verified

Which of the following is the objective of purchasing?

Correct Answer
verified

_____ programs are used to develop products.

Correct Answer
verified

Exam 8: Producing Quality Goods and Services

What advantages do robots have over human workers? What advantages do human workers have over robots?

Correct AnswerverifiedRobots work quickly, accurately, and ste...View AnswerShow Answer

An assembly line at a Rubbermaid production facility is an example of a product layout.

Correct AnswerverifiedShow Answer

Sarah regularly spends an entire working day ensuring that goods and services are produced in accordance with design specifications. Obviously ____ is important in her company.

Correct AnswerverifiedShow Answer

Because customer preferences must be considered, ____ play an important role in product-line decisions.

Correct AnswerverifiedShow Answer

Liz Claiborne, Inc. has a system that combines the use of computers to aid in the development of products and the use of computers to plan and control manufacturing processes. What is this combined system called?

Correct AnswerverifiedShow Answer

The process of checking and testing products to ensure that they meet specifications is called

Correct AnswerverifiedShow Answer

Since computers have been invented, materials requirements planning (MRP) is an outdated method of controlling inventory.

Correct AnswerverifiedShow Answer

When machines and equipment do most of the work in a manufacturing plant, it is referred to as a mechanical-intensive process.

Correct AnswerverifiedShow Answer

All of the managerial activities in which managers engage for the purpose of creating goods and services are known as ____ management.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The Motorola Corporation has begun a program that promises to improve employee motivation. This is an example of a way to ____ productivity.

Correct AnswerverifiedShow Answer

Research activities undertaken to put new or existing knowledge to use in producing goods and services are called

Correct AnswerverifiedShow Answer

Briefly assess the good and bad news of the current U.S. manufacturing environment.

Correct AnswerverifiedThe bad news is that many manufacturing ...View AnswerShow Answer

​Large shoe manufacturing companies such as Nike and Adidas most likely use ____ to help design shoes and to control the machinery needed to produce the finished product.

Correct AnswerverifiedShow Answer

A group of similar products that differ only in relatively minor characteristics is called

Correct AnswerverifiedShow Answer

Capacity to a service business means something completely different from capacity to a production business.

Correct AnswerverifiedShow Answer

Jennifer is a manager in a circuit manufacturing plant. A portion of the production process is extremely tedious and repetitive, and employees tend to become bored and careless when performing this task. What alternative could make this repetitive task quicker and less susceptible to error?

Correct AnswerverifiedShow Answer

In a service industry such as a package carrier, the ____ of the conversion process is usually small or none at all.

Correct AnswerverifiedShow Answer

Which of the following is the objective of purchasing?

Correct AnswerverifiedShow Answer

​_____ programs are used to develop products.

Correct AnswerverifiedShow Answer

Correct Answer
verified
Robots work quickly, accurately, and ste...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The bad news is that many manufacturing ...
View Answer

Large shoe manufacturing companies such as Nike and Adidas most likely use ____ to help design shoes and to control the machinery needed to produce the finished product.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

_____ programs are used to develop products.

Correct Answer
verified