Question 1

In order to create an environment where employees can achieve their potential as they move the organization towards its goals,the manager role needs to be that of

Accepted Answer

A)   resource allocator.
B)   resource controller.
C)   a flexible resource.
D)   an advocator of the status quo.E) None of the above
F) B) and C)

Question 2

Which of the following is not an aspect of culture that effective learning organization firms need to develop as they redistribute information,knowledge and rewards?

Accepted Answer

A)   encourage employees to offer ideas, ask questions, and express concerns
B)   encourage widespread sharing of information from various sources
C)   utilize technology that fosters tighter controls
D)   encourage collaborative decision-making and the sharing of best practicesE) B) and C)
F) A) and C) C

Question 3

If leaders do not believe in the ethical standards that they are trying to inspire,they will not be effective as good role models.

Accepted Answer

A) True 
 B)False

Question 4

Which two components of emotional intelligence (EI) deal with the personal ability to manage relationships with others?

Accepted Answer

A)   motivation and self-awareness
B)   self-regulation and empathy
C)   empathy and social skill
D)   motivation and empathyE) All of the above
F) A) and C)

Question 5

Effective leadership is like a three-legged stool.Which of the following is not represented by one of the stool legs?

Accepted Answer

A)   maintaining the status quo
B)   nurturing a culture dedicated to excellence and ethical behavior
C)   setting a direction
D)   designing the organizationE) C) and D)
F) B) and D)

Question 6

This legal act provides considerable legal protection to employees of publicly traded companies who report unethical or illegal practices.

Accepted Answer

A)   Taft-Hartley Act
B)   National Labor Relations Act
C)   Sarbanes-Oxley Act
D)   Norris-La Guardia ActE) A) and D)
F) C) and D)

Question 7

According to research,effective leaders at all levels of organizations have high levels of Emotional Intelligence (EI) .CEOs with high EI excel in all of the following except

Accepted Answer

A)   managing relationships.
B)   influencing people.
C)   forging alliances inside and outside the firm.
D)   ability to discourage outside stakeholders.E) B) and C)
F) All of the above

Question 8

Empowering individuals by soliciting their input helps an organization to enjoy better employee

Accepted Answer

A)   retention.
B)   performance.
C)   morale.
D)   communication.E) All of the above
F) A) and C) C

Question 9

Leaders who are ________ show a passion for the work itself,such as seeking out creative challenges,a love of learning,and taking pride in a job well done.

Accepted Answer

A)   self-aware
B)   self-regulators
C)   socially skilled
D)   motivatedE) A) and B)
F) C) and D)

Question 10

When Target offered online purchasing of groceries for in-store pick up and then store delivery to customer locations it realized that their supply chain logistics no longer matched with the demands of this new offer.This is an example of what kind of barrier to change?

Accepted Answer

A)   vested interests in the status quo
B)   personal time constraints
C)   behavioral barrier
D)   systemic barrierE) A) and B)
F) All of the above

Question 11

An ethically sound organization,drawing on the concepts of stakeholder management,can also strengthen its bonds among its ________,________,and ________.

Accepted Answer

A)   policies; procedures; values
B)   values; organizational design; employees
C)   suppliers; customers; governmental agencies
D)   current employees; potential employees; future employeesE) All of the above
F) B) and D)

Question 12

Former CEO of Check Point Software Technologies,Deborah Triant,says that debating is easy,listening with an open mind is not.She says that the worst thing a leader can do in the decision-making process is to voice an opinion before anyone else can.This is an example of a ________ skill.

Accepted Answer

A)   design
B)   organization
C)   social
D)   motivatedE) A) and C)
F) B) and D) C

Question 13

Which of the following is an important characteristic of a leader?

Accepted Answer

A)   strives to maintain the status quo
B)   goal-oriented
C)   reactive
D)   focused on past performanceE) C) and D)
F) B) and C)

Question 14

Poor organizational design by leaders can result in all the following except

Accepted Answer

A)   lack of understanding of responsibility and accountability among managers.
B)   inadequate or inappropriate budgeting and control systems.
C)   reward systems that do not motivate individuals toward desired organizational goals.
D)   teams, systems, and organizational processes that facilitate implementation.E) A) and C)
F) All of the above

Question 15

In the integrity-based approach to ethics management,the objective is to

Accepted Answer

A)   conform with externally imposed standards.
B)   prevent criminal misconduct.
C)   enable responsible conduct.
D)   reduce discretion, training, controls, audits, and penalties.E) A) and C)
F) B) and D)

Question 16

According to the former CEO of Hanover Insurance,learning organizations require that everyone feels and supports a compelling purpose.What is the most difficult aspect of creating this learning organization?

Accepted Answer

A)   Communicating an image of the future that draws people in and speaks to them
B)   Putting systems in place for training
C)   Find the resources for the necessary educational training
D)   Getting the shareholders to agree with the CEOE) B) and C)
F) A) and B)

Question 17

Which of the following are used to evaluate whether a manager is acting in an ethical manner?

Accepted Answer

A)   bonuses and penalties
B)   job descriptions
C)   assessment and penalties
D)   reward and evaluation systemsE) None of the above
F) B) and D)

Question 18

Leaders risk creating a culture of fear and micromanagement if they

Accepted Answer

A)   create personal connections with their people through frequent unannounced visits.
B)   express their passion frequently.
C)   keep their workforce motivated.
D)   recognize the opinions of others so that they feel valued.E) All of the above
F) C) and D)

Question 19

In organizations,ethical behavior must start with ________ before ________ can be expected to perform accordingly.

Accepted Answer

A)   the employees; the shareholders
B)   the shareholders; the leader
C)   the leader; the employees
D)   the leader; the shareholdersE) All of the above
F) B) and C)

Question 20

In the compliance-based approach to ethics management,leadership is driven by

Accepted Answer

A)   management with input from functional staff.
B)   management with input from shareholders.
C)   the legal office.
D)   the government.E) B) and D)
F) A) and B)

Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

In order to create an environment where employees can achieve their potential as they move the organization towards its goals,the manager role needs to be that of

Correct AnswerverifiedShow Answer

Which of the following is not an aspect of culture that effective learning organization firms need to develop as they redistribute information,knowledge and rewards?

Correct AnswerverifiedC

If leaders do not believe in the ethical standards that they are trying to inspire,they will not be effective as good role models.

Correct AnswerverifiedShow Answer

Which two components of emotional intelligence (EI) deal with the personal ability to manage relationships with others?

Correct AnswerverifiedShow Answer

Effective leadership is like a three-legged stool.Which of the following is not represented by one of the stool legs?

Correct AnswerverifiedShow Answer

This legal act provides considerable legal protection to employees of publicly traded companies who report unethical or illegal practices.

Correct AnswerverifiedShow Answer

According to research,effective leaders at all levels of organizations have high levels of Emotional Intelligence (EI) .CEOs with high EI excel in all of the following except

Correct AnswerverifiedShow Answer

Empowering individuals by soliciting their input helps an organization to enjoy better employee

Correct AnswerverifiedC

Leaders who are ________ show a passion for the work itself,such as seeking out creative challenges,a love of learning,and taking pride in a job well done.

Correct AnswerverifiedShow Answer

When Target offered online purchasing of groceries for in-store pick up and then store delivery to customer locations it realized that their supply chain logistics no longer matched with the demands of this new offer.This is an example of what kind of barrier to change?

Correct AnswerverifiedShow Answer

An ethically sound organization,drawing on the concepts of stakeholder management,can also strengthen its bonds among its ________,________,and ________.

Correct AnswerverifiedShow Answer

Former CEO of Check Point Software Technologies,Deborah Triant,says that debating is easy,listening with an open mind is not.She says that the worst thing a leader can do in the decision-making process is to voice an opinion before anyone else can.This is an example of a ________ skill.

Correct AnswerverifiedC

Which of the following is an important characteristic of a leader?

Correct AnswerverifiedShow Answer

Poor organizational design by leaders can result in all the following except

Correct AnswerverifiedShow Answer

In the integrity-based approach to ethics management,the objective is to

Correct AnswerverifiedShow Answer

According to the former CEO of Hanover Insurance,learning organizations require that everyone feels and supports a compelling purpose.What is the most difficult aspect of creating this learning organization?

Correct AnswerverifiedShow Answer

Which of the following are used to evaluate whether a manager is acting in an ethical manner?

Correct AnswerverifiedShow Answer

Leaders risk creating a culture of fear and micromanagement if they

Correct AnswerverifiedShow Answer

In organizations,ethical behavior must start with ________ before ________ can be expected to perform accordingly.

Correct AnswerverifiedShow Answer

In the compliance-based approach to ethics management,leadership is driven by

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
C

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
C

Correct Answer
verified

Correct Answer
verified

An ethically sound organization,drawing on the concepts of stakeholder management,can also strengthen its bonds among its ,,and .

Correct Answer
verified

Correct Answer
verified
C

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

In organizations,ethical behavior must start with before can be expected to perform accordingly.

Correct Answer
verified

Correct Answer
verified