Question 1

Typically, labor unions tend to represent salaried workers, and professional associations tend to represent hourly workers.

Accepted Answer

A) True 
 B)False  False

Question 2

A formal written set of ethical standards guiding an organization's actions is a(n)  ____.

Accepted Answer

A)   moral compass
B)   business plan
C)   dilemma document
D)   ethical plan
E)   code of ethicsF) All of the above
G) D) and E)

Question 3

When Bernard Madoff used money from newer investors to pay off older ones, this was an example of ____.

Accepted Answer

A)   illegal lobbying
B)   insider trading
C)   an ethical dilemma
D)   a Ponzi scheme
E)   an ethical climateF) A) and E)
G) D) and E)

Question 4

Greg, the president of an IT company, purchased a large number of shares of company stock before the news of a new revolutionary computer processor was made public that will cause company profits to increase considerably. This action by Greg could be considered an example of _____.

Accepted Answer

A)   a Ponzi scheme
B)   internal information
C)   ethical behavior
D)   information abuse
E)   insider tradingF) D) and E)
G) A) and D)

Question 5

Americans driving less and young people having less interest in cars are examples of trends in society known as ____ forces.

Accepted Answer

A)   diversity
B)   financial
C)   political
D)   sociocultural
E)   legalF) B) and D)
G) C) and D)

Question 6

Explain the recent concerns for the independence of the board of directors.

Accepted Answer

Perhaps the biggest problem in corporate...

Question 7

Members of the National Organization for Animals (NOA) have launched a letter-writing campaign to elected officials and have contributed funds to election campaigns to try to exert political influence; NOA is an example of a government regulator.

Accepted Answer

A) True 
 B)False

Question 8

The beliefs by individuals regarding what they feel others will observe in their behavior are called ethics.

Accepted Answer

A) True 
 B)False

Question 9

According to researcher Daniel Pink, when employees feel a sense of purpose-when their work has meaning-workers _____.

Accepted Answer

A)   will continue to work past the age of 90
B)   tend to focus on short-term happiness
C)   sell more product
D)   eliminate all company fraud
E)   are more efficient, loyal, and creativeF) A) and C)
G) A) and B)

Question 10

The macroenvironment is also known as the ______.

Accepted Answer

A)   economic environment
B)   diversity source
C)   microenvironment
D)   international arena
E)   general environmentF) B) and E)
G) C) and D)

Question 11

Business scholar Archie Carroll suggested that first and primary responsibility of an organization in the global economy is to ___.

Accepted Answer

A)   be a good global corporate citizen, as defined by the host country's expectations
B)   be profitable consistent with expectations for international business
C)   be ethical in its practices
D)   obey the law of host countries as well as international law
E)   have a green attitudeF) A) and B)
G) A) and C)

Question 12

When Pleasant Resort, a successful 100-year-old hotel and resort, became part of A-Plus Hotels, a five-star hotel chain, so Pleasant could market its facility and services and A-Plus Hotels could enter the resort market, this relationship is an example of a strategic allies relationship.

Accepted Answer

A) True 
 B)False

Question 13

Local communities are stakeholders of organizations because communities _____.

Accepted Answer

A)   rely on the products the companies produce
B)   rely on the tax base from companies, and their employee payrolls, to thrive
C)   wish to join forces with organizations to create strategic alliances
D)   need the publicity of national organizations
E)   enjoy the changes that progress tends to bringF) B) and E)
G) C) and D)

Question 14

When talking with Shane, a sales manager, she remarked that typically, her employees sincerely and positively overstate their job performance and abilities. This is an example of the ____ effect.

Accepted Answer

A)   overstatement
B)   motivated blindness
C)   holier-than-thou
D)   cheating
E)   fudgingF) None of the above
G) A) and D)

Question 15

Due to obesity issues in the lives of many customers, consumers are demanding a healthy menu from restaurants. This change in demand is an example of a demographic force.

Accepted Answer

A) True 
 B)False

Question 16

A code of ethics is an insurance document specifying upper management's ethical policy and procedures regarding health care with the Affordable Care Act.

Accepted Answer

A) True 
 B)False  False

Question 17

Private-sector unionization has slightly increased, because despite the recession, jobs in manufacturing and construction have increased.

Accepted Answer

A) True 
 B)False

Question 18

Psychologist Laurence Kohlberg has proposed three levels of personal moral development: preconventional, conventional, and postconventional.

Accepted Answer

A) True 
 B)False

Question 19

Most customers value price over service, and are unconcerned by poor customer relations.

Accepted Answer

A) True 
 B)False  False

Question 20

Rebecca and Donna, owners of Fine Coffee and Pastry Shop, are concerned because Panera Bread is opening a new store just one mile from their shop. Rebecca and Donna know that Panera will be offering similar products; therefore, Panera Bread will be a ____ to Rebecca and Donna.

Accepted Answer

A)   competitor
B)   competitive ally
C)   strategic ally
D)   distributor
E)   internal stakeholderF) A) and B)
G) B) and C)

Exam 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Typically, labor unions tend to represent salaried workers, and professional associations tend to represent hourly workers.

Correct AnswerverifiedFalse

A formal written set of ethical standards guiding an organization's actions is a(n) ____.

Correct AnswerverifiedShow Answer

When Bernard Madoff used money from newer investors to pay off older ones, this was an example of ____.

Correct AnswerverifiedShow Answer

Greg, the president of an IT company, purchased a large number of shares of company stock before the news of a new revolutionary computer processor was made public that will cause company profits to increase considerably. This action by Greg could be considered an example of _____.

Correct AnswerverifiedShow Answer

Americans driving less and young people having less interest in cars are examples of trends in society known as ____ forces.

Correct AnswerverifiedShow Answer

Explain the recent concerns for the independence of the board of directors.

Correct AnswerverifiedPerhaps the biggest problem in corporate...View AnswerShow Answer

Members of the National Organization for Animals (NOA) have launched a letter-writing campaign to elected officials and have contributed funds to election campaigns to try to exert political influence; NOA is an example of a government regulator.

Correct AnswerverifiedShow Answer

The beliefs by individuals regarding what they feel others will observe in their behavior are called ethics.

Correct AnswerverifiedShow Answer

According to researcher Daniel Pink, when employees feel a sense of purpose-when their work has meaning-workers _____.

Correct AnswerverifiedShow Answer

The macroenvironment is also known as the ______.

Correct AnswerverifiedShow Answer

Business scholar Archie Carroll suggested that first and primary responsibility of an organization in the global economy is to ___.

Correct AnswerverifiedShow Answer

When Pleasant Resort, a successful 100-year-old hotel and resort, became part of A-Plus Hotels, a five-star hotel chain, so Pleasant could market its facility and services and A-Plus Hotels could enter the resort market, this relationship is an example of a strategic allies relationship.

Correct AnswerverifiedShow Answer

Local communities are stakeholders of organizations because communities _____.

Correct AnswerverifiedShow Answer

When talking with Shane, a sales manager, she remarked that typically, her employees sincerely and positively overstate their job performance and abilities. This is an example of the ____ effect.

Correct AnswerverifiedShow Answer

Due to obesity issues in the lives of many customers, consumers are demanding a healthy menu from restaurants. This change in demand is an example of a demographic force.

Correct AnswerverifiedShow Answer

A code of ethics is an insurance document specifying upper management's ethical policy and procedures regarding health care with the Affordable Care Act.

Correct AnswerverifiedFalse

Private-sector unionization has slightly increased, because despite the recession, jobs in manufacturing and construction have increased.

Correct AnswerverifiedShow Answer

Psychologist Laurence Kohlberg has proposed three levels of personal moral development: preconventional, conventional, and postconventional.

Correct AnswerverifiedShow Answer

Most customers value price over service, and are unconcerned by poor customer relations.

Correct AnswerverifiedFalse

Rebecca and Donna, owners of Fine Coffee and Pastry Shop, are concerned because Panera Bread is opening a new store just one mile from their shop. Rebecca and Donna know that Panera will be offering similar products; therefore, Panera Bread will be a ____ to Rebecca and Donna.

Correct AnswerverifiedShow Answer

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Perhaps the biggest problem in corporate...
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False

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False

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