Question 1

Growth need strength is a measure of a leader's desire for power and authority.

Accepted Answer

A) True 
 B)False

Question 2

People who are likely to respond most positively to job enrichment are those who have

Accepted Answer

A)   A low growth need strength.
B)   Low expectations.
C)   Below-average skills.
D)   A high growth need strength.
E)   High expectations.F) D) and E)
G) B) and C)

Question 3

Herzberg's hygiene factors are

Accepted Answer

A)   One of two broad categories of factors affecting workers.
B)   Capable of making employees unhappy if they are poorly managed.
C)   Incapable of satisfying or motivating workers.
D)   Company structures like policies, working conditions, pay, and supervision.
E)   All of these.F) B) and D)
G) C) and E)

Question 4

Jeannie illustrates which of the following concepts?

Accepted Answer

A)   Low expectancy.
B)   Low instrumentality.
C)   Negative valence.
D)   High equity.
E)   High empowerment.F) B) and E)
G) A) and D)

Question 5

An empowered workforce

Accepted Answer

A)   Increases hidden costs.
B)   Improves quality and service.
C)   Maintains personal power at top levels.
D)   Applies socialized power to lower levels.
E)   All of these.F) A) and B)
G) C) and D)

Question 6

Maslow's hierarchy of needs includes physiological, growth, social, existence, and self-actualization.

Accepted Answer

A) True 
 B)False

Question 7

In organizational behavior modification, which of the following is a key consequence of behavior?

Accepted Answer

A)   Availability.
B)   Expectancy.
C)   Instrumentality.
D)   Valence.
E)   Punishment.F) C) and E)
G) B) and C)

Question 8

Not following through on a threat of punishment when the employee begins to perform satisfactorily is a form of negative reinforcement.

Accepted Answer

A) True 
 B)False

Question 9

The perceived likelihood that performance will be followed by a particular outcome is referred to as

Accepted Answer

A)   Valence.
B)   Instrumentality.
C)   Expectancy.
D)   Job enlargement.
E)   Job enrichment.F) A) and B)
G) C) and D)

Question 10

Compare and contrast job enlargement, job enrichment, and job rotation. Give an example of each.

Accepted Answer

Job enlargement, job enrichment, and job...

Question 11

Compare and contrast Maslow's need hierarchy and Alderfer's ERG theory. Give examples of needs in both constructs.

Accepted Answer

Maslow's need hierarchy and Alderfer's E...

Question 12

Giving people additional tasks at the same time to alleviate boredom is referred to as

Accepted Answer

A)   Job enrichment.
B)   Task significance.
C)   Job enlargement.
D)   Task identity.
E)   Interest enhancement.F) B) and E)
G) A) and D)

Question 13

Which of these is the highest-level need in Maslow's hierarchy?

Accepted Answer

A)   Social.
B)   Physiological.
C)   Ego.
D)   Self-actualization.
E)   Safety.F) A) and B)
G) A) and C)

Question 14

Understanding why people do the things they do on the job is an easy task for effective managers.

Accepted Answer

A) True 
 B)False

Question 15

A difference between Maslow's need hierarchy and Alderfer's ERG theory is that

Accepted Answer

A)   ERG theory states that various needs operate simultaneously.
B)   Maslow's hierarchy has more scientific validity.
C)   Maslow's hierarchy reminds managers that even if one need seems to motivate people, other needs may still need attention.
D)   ERG theory focuses on five levels of need.
E)   Only Maslow's theory serves to remind managers of the types of reinforcers that can be used to motivate people.F) D) and E)
G) A) and C)

Question 16

Goal 3 conflicts with Caroline's personal value system, which means that which of the following goal criteria is not being met?

Accepted Answer

A)   Meaningful.
B)   Challenging but attainable.
C)   Acceptable.
D)   Well compensated.
E)   Specific and quantifiable.F) All of the above
G) A) and B)

Question 17

Alderfer's ERG theory focuses on

Accepted Answer

A)   Existence, relatedness, and growth needs.
B)   Existentialism, relativity, and governance.
C)   Employment, recruitment, and gain sharing.
D)   Effort, return, and goal setting.
E)   Expectancy, risk, and growth.F) B) and E)
G) C) and D)

Question 18

Gita works as an accounts payable clerk. When she is given new responsibilities of getting the checks she has just printed signed, stuffing the envelopes, and mailing them, her job has been

Accepted Answer

A)   Rotated.
B)   Enlarged.
C)   Expanded.
D)   Enriched.
E)   Decentralized.F) A) and E)
G) A) and D)

Question 19

According to Herzberg, the key to true job satisfaction and motivation to perform lies in the

Accepted Answer

A)   Hygiene factors.
B)   Characteristics of the workplace.
C)   Motivators.
D)   Working conditions.
E)   Motivators and hygiene factors.F) A) and B)
G) A) and C)

Question 20

Gabrielle is known to favor some of her employees over others. For those she dislikes, she sometimes sets impossible performance goals so that they cannot possibly succeed, and their motivation suffers. This is an example of

Accepted Answer

A)   Positive reinforcement.
B)   Negative reinforcement.
C)   Punishment.
D)   Extinction.
E)   Expectancy.F) B) and E)
G) A) and B)

Exam 13: Motivating for Performance

Which of these is the highest-level need in Maslow's hierarchy?

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According to Herzberg, the key to true job satisfaction and motivation to perform lies in the

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Growth need strength is a measure of a leader's desire for power and authority.

Correct AnswerverifiedShow Answer

Jeannie illustrates which of the following concepts?

Correct AnswerverifiedShow Answer

Herzberg's hygiene factors are

Correct AnswerverifiedShow Answer

Not following through on a threat of punishment when the employee begins to perform satisfactorily is a form of negative reinforcement.

Correct AnswerverifiedShow Answer

Giving people additional tasks at the same time to alleviate boredom is referred to as

Correct AnswerverifiedShow Answer

A difference between Maslow's need hierarchy and Alderfer's ERG theory is that

Correct AnswerverifiedShow Answer

Goal 3 conflicts with Caroline's personal value system, which means that which of the following goal criteria is not being met?

Correct AnswerverifiedShow Answer

Alderfer's ERG theory focuses on

Correct AnswerverifiedShow Answer

Maslow's hierarchy of needs includes physiological, growth, social, existence, and self-actualization.

Correct AnswerverifiedShow Answer

Gabrielle is known to favor some of her employees over others. For those she dislikes, she sometimes sets impossible performance goals so that they cannot possibly succeed, and their motivation suffers. This is an example of

Correct AnswerverifiedShow Answer

Compare and contrast job enlargement, job enrichment, and job rotation. Give an example of each.

Correct AnswerAnswered by ExamLex AIJob enlargement, job enrichment, and job...View AnswerShow Answer

An empowered workforce

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The perceived likelihood that performance will be followed by a particular outcome is referred to as

Correct AnswerverifiedShow Answer

Compare and contrast Maslow's need hierarchy and Alderfer's ERG theory. Give examples of needs in both constructs.

Correct AnswerAnswered by ExamLex AIMaslow's need hierarchy and Alderfer's E...View AnswerShow Answer

People who are likely to respond most positively to job enrichment are those who have

Correct AnswerverifiedShow Answer

Gita works as an accounts payable clerk. When she is given new responsibilities of getting the checks she has just printed signed, stuffing the envelopes, and mailing them, her job has been

Correct AnswerverifiedShow Answer

In organizational behavior modification, which of the following is a key consequence of behavior?

Correct AnswerverifiedShow Answer

Understanding why people do the things they do on the job is an easy task for effective managers.

Correct AnswerverifiedShow Answer

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Job enlargement, job enrichment, and job...
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Maslow's need hierarchy and Alderfer's E...
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