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Exam 9: Attracting and Retaining the Best Employees

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Question 41

Multiple Choice

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The 1998 annual report for Sears shows that,since 1978,it has experienced dramatic changes in the composition of its workforce.Sears has increased the number of women,blacks,and Hispanics in all job categories,including managerial,technical,and sales positions.This increase is most likely due to the company's

A) strong stand against reverse discrimination.
B) new image.
C) support of the OSHA amendments.
D) strong stand on equal pay.
E) affirmative action program.

F) B) and C)
G) None of the above

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Question 42

Multiple Choice

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After informing his employer that he had cancer,Steve was abruptly fired.The federal legislation that prohibits discrimination against qualified individuals with disabilities is

A) the Fair Labor Standards Act.
B) the Americans with Disabilities Act.
C) the Equal Pay Act.
D) Title VII of the Civil Rights Act of 1964.
E) the National Labor Relations Act.

F) D) and E)
G) All of the above

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Question 43

Multiple Choice

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All of the following are elements of an effective employee reward system except

A performance appraisal serves all of the following purposes except which of the following?

A list of skills,abilities,education,and experience required for a position is called a job analysis.

Job analysis is the list of qualifications required to perform a particular job.

Mr.Will was due to give evaluations of his company's top managers in a few days.He had heard little from Chance Wilson,one of his sales managers,for the past eleven months.On looking over Chance's progress record,Will saw that Chance usually met his monthly goals.Nevertheless,he was not an outstanding employee.However,this month Chance had submitted a marketing idea that tripled sales for five slow-moving products.When asked to name the outstanding sales manager of the year,Will could not think of a person more worthy than Chance.Disappointed that they were overlooked,several top managers complained that,in his decision,Will was

Although he is aware that Greg's performance over the past year has not been quite up to standards,Jimmy,his superior,left the impression on Greg after a performance appraisal interview that he is doing a great job and to keep up the good work.Jimmy has a problem with

HR Solutions,Inc.(HRSI) HR Solutions,Inc.(HRSI) is a human resources management company that specializes in helping small companies learn the right ways of handling human resources issues and activities.The company teaches the different activities that are involved in HR management,as well as teaching companies how to plan for the future.HRSI even helps companies downsize without having their reputations suffer.However,according to HRSI,an ideal situation would be one where all companies downsize simply by attrition.Another main objective of HRSI is to increase cultural diversity within every organization that it helps.HRSI management believes that this diversity is the key to the introduction of successful new ideas into any organization.HRSI is in the process of hiring new employees.This is a critical decision for the company because it is supposed to be the expert on this issue.Once the selection is done,HRSI will need to train its employees effectively so that they will be able to maintain the good image of the company. -Refer to HR Solutions,Inc.Since HRSI puts a great deal of emphasis on cultural diversity,it needs to inform its clients about its advantages.These include all of the following except

You have been charged with finding out whether your company has violated the concept of comparable worth.After gathering all the facts,you find the company guilty because

An indirect reward given in addition to an employee's regular pay is known as

Human resources management is the sole responsibility of line managers.

Suppose your state has enacted a law that demands equal compensation for jobs requiring about the same level of education,training,and skills.This concept is called

The assessment center technique for selecting employees is ideal for small firms because such centers involve limited expense.

Chevron Corporation is one of the largest integrated oil companies in the world.Its management is assessing the world marketplace and taking steps to sustain the company's competitive position.Chevron is studying external and internal factors that could influence its success.Faced with business competition on a global scale,Chevron is modifying its strategic business model to manage its resources more efficiently.At Chevron,as at competing companies,one of the most important resources is

Today,most companies do not require employment applications.

You were asked to write a report to management indicating the primary advantage of external recruiting.You chose to focus on external recruiting's ability to ____ as its primary advantage.

Compensation and benefits are related to employee motivation.

Information on evolving technologies,industry staffing practices,projected economic trends,the particular company's future business ventures,new products,and projected expansions or contractions of certain product lines can be helpful in predicting

People who can verify background information and provide personal evaluations of candidates are called