Question 1

Which of the following would best describe the major philosophical difference between the Knights of Labor and the AFL?

Accepted Answer

A)   Knights of Labor sought to work within the system rather than change it.
B)   AFL believed striking was an effective labor weapon.
C)   AFL chose to concentrate on moral as well as social reform.
D)   Knights of Labor sought the overthrow of capitalism.
E)   Knights of Labor required high annual dues of its membership.F) B) and D)
G) A) and E)

Question 2

Which of the following is a benefit for management that results from union-management partnerships?

Accepted Answer

A)   More decision-making opportunities
B)   More responsibility
C)   More credibility
D)   Lower costs
E)   Less supervisionF) A) and B)
G) B) and D)

Question 3

Who was the first president of the American Federation of Labor?

Accepted Answer

A)   Uriah Stephens
B)   George Meany
C)   Samuel Gompers
D)   John L.Lewis
E)   Jimmy HoffaF) C) and D)
G) A) and E)

Question 4

If the AFL-CIO were to set up a long-range strategic partnership with a company,which of the following could be included in the agreement?

Accepted Answer

A)   Less employee involvement
B)   Decreased worker accountability
C)   Decreased worker responsibility and thus less stress
D)   Increased costs
E)   Increased worker participation in decision makingF) None of the above
G) A) and D)

Question 5

Organizations of both skilled and unskilled workers in the same industry have formed _________

Accepted Answer

A)   industrial unions.
B)   closed shops.
C)   craft unions.
D)   union crafts.
E)   arbitrators.F) None of the above
G) All of the above A

Question 6

Which of the following is a benefit for workers that results from union-management partnerships?

Accepted Answer

A)   Increased revenue
B)   Greater customer satisfaction
C)   Increased job security
D)   More strength
E)   Increased membershipF) D) and E)
G) A) and E)

Question 7

What is the term given to National Basketball Association players ceasing to play when they were unable to negotiate a suitable contract,and continuing to sit out rather than play until an agreement could be reached?

Accepted Answer

A)   Embargo
B)   Strike
C)   Boycott
D)   Collective bargaining
E)   WalkoutF) A) and E)
G) B) and D)

Question 8

The AFL-CIO may represent all of the following occupations except

Accepted Answer

A)   actors,painters,and barbers.
B)   carpenters,painters,and construction workers.
C)   teachers,postal workers,and retail clerks.
D)   administrators,board members,and managers.
E)   firefighters,bricklayers,and newspaper reporters.F) C) and D)
G) A) and B)

Question 9

Unions derive their negotiating power from two sources: laws that guarantee and regulate negotiations and

Accepted Answer

A)   lobbyists on Capitol Hill.
B)   strong union leadership.
C)   financial gifts from supporters.
D)   the number of union members.
E)   public support of higher wages.F) B) and D)
G) A) and E) D

Question 10

What was the goal of the Industrial Workers of the World?

Accepted Answer

A)   Eliminate depersonalization of workers
B)   Improve the moral standards of labor and business
C)   Improve its members' living standards
D)   Overthrow capitalism
E)   Take over the steel industryF) B) and E)
G) A) and E)

Question 11

One of the biggest differences between unions of the 1950s and unions of today is

Accepted Answer

A)   the us-versus-them mentality of unions of the 1950s does not stand out today.
B)   the mentality of unions that they can work as partners with employers to achieve the best results because all that was prominent in the 1950s does not exist today.
C)   unions of the 1950s mainly represented workers with respect to wages and working conditions,which is not the case today.
D)   whereas unions mainly looked out for their own interests in the 1950s,they look out for the interests of their members more so today.
E)   whereas unions mainly looked out for the interests of their members in the 1950s,they look out for their own interests more so today.F) A) and D)
G) B) and D)

Question 12

All of the following have been given as possible reasons for a gradual decline in union membership except that _______

Accepted Answer

A)   firms moving to the Sunbelt tend to hire nonunion workers.
B)   federal laws make union membership difficult.
C)   heavily unionized industries have not been growing as rapidly as nonunion industries.
D)   the largest growth seems to be in nonunion service industries.
E)   workers do not share the need to unionize because management satisfies their needs better today.F) A) and B)
G) C) and D)

Question 13

What was the major accomplishment of the Industrial Workers of the World union?

Accepted Answer

A)   Play a major role in politics
B)   Make the AFL seem less threatening
C)   Keep labor unions from growing
D)   Prevent the use of strikes
E)   Demand a reduced workdayF) A) and B)
G) C) and E)

Question 14

Which of the following best describes the goals of The Knights of Labor?

Accepted Answer

A)   Elimination of unions
B)   Use of the strike weapon
C)   Strongly supporting mass-production technology because of its positive effect on workers
D)   Overthrow capitalism for a better system
E)   Attempting both social and moral reform among employeesF) A) and B)
G) All of the above

Question 15

The overriding theme in strategic union-management partnerships is that

Accepted Answer

A)   they focus on cooperative relationships,working together,and joint decision making.
B)   they benefit the unions more than the members they represent.
C)   the unions become a weaker part of the decision-making process because their members,employees of the companies,are given more empowerment in the process.
D)   they are concerned more about arguing over contractual rights than working toward mutual gain.
E)   unions and management argue on a broad array of issues,such as performance expectations and organizational structure,and they most often disagree because they have different sets of goals in mind.F) D) and E)
G) A) and C) A

Question 16

If you were an over-the-road truck driver who wants to learn how to help other drivers at your company organize a union.You would most likely contact the

Accepted Answer

A)   United Auto Workers.
B)   Teamsters Union.
C)   Knights of Labor.
D)   American Federation of Labor (AFL) .
E)   Congress of Industrial Organizations (CIO) .F) A) and C)
G) A) and B)

Question 17

What was Samuel Gompers core belief regarding the goals of the union?

Accepted Answer

A)   The goals of the union should be those of its leaders rather than those of its members.
B)   The CIO has primarily sought to change the existing business system,just as some of the earlier unions did.
C)   If the union is to survive,capitalism must be overthrown.
D)   Without the ability to strike,union members would have no leverage in making their demands of employers.
E)   The IWW was the model union for the AFL.F) A) and C)
G) A) and B)

Question 18

What was the basis for the disputes between the AFL when they began to argue with the CIO in the mid-1900s?

Accepted Answer

A)   The relative size and power of each of the unions
B)   Which union represented unskilled workers and which represented skilled workers
C)   One union should cease to exist because they were redundant
D)   Which union had the right to represent particular groups of employees
E)   Which union was more effective at winning benefits for its employees through the use of strikesF) B) and C)
G) A) and D)

Question 19

What has been the most significant event in labor history since World War II?

Accepted Answer

A)   The merger of the AFL and CIO
B)   A downturn in union membership
C)   Strikes,which caused public opinion to shift against unions
D)   The emergence of new negotiating tactics
E)   The merger of the IWW and AFLF) A) and C)
G) All of the above

Question 20

A group of carpenters who are members of the AFL-CIO join with their company's management for the purpose of redesigning the job duties of a certain class of carpenter.This collaboration is best described as a

Accepted Answer

A)   long-range strategic partnership.
B)   union-management relationship.
C)   round table discussion.
D)   limited partnership.
E)   collective-bargaining agreement.F) B) and D)
G) A) and E)

Exam 18: Enhancing Union-Management Relations

Which of the following would best describe the major philosophical difference between the Knights of Labor and the AFL?

Correct AnswerverifiedShow Answer

Which of the following is a benefit for management that results from union-management partnerships?

Correct AnswerverifiedShow Answer

Who was the first president of the American Federation of Labor?

Correct AnswerverifiedShow Answer

If the AFL-CIO were to set up a long-range strategic partnership with a company,which of the following could be included in the agreement?

Correct AnswerverifiedShow Answer

Organizations of both skilled and unskilled workers in the same industry have formed _________

Correct AnswerverifiedA

Which of the following is a benefit for workers that results from union-management partnerships?

Correct AnswerverifiedShow Answer

What is the term given to National Basketball Association players ceasing to play when they were unable to negotiate a suitable contract,and continuing to sit out rather than play until an agreement could be reached?

Correct AnswerverifiedShow Answer

The AFL-CIO may represent all of the following occupations except

Correct AnswerverifiedShow Answer

Unions derive their negotiating power from two sources: laws that guarantee and regulate negotiations and

Correct AnswerverifiedD

What was the goal of the Industrial Workers of the World?

Correct AnswerverifiedShow Answer

One of the biggest differences between unions of the 1950s and unions of today is

Correct AnswerverifiedShow Answer

All of the following have been given as possible reasons for a gradual decline in union membership except that _______

Correct AnswerverifiedShow Answer

What was the major accomplishment of the Industrial Workers of the World union?

Correct AnswerverifiedShow Answer

Which of the following best describes the goals of The Knights of Labor?

Correct AnswerverifiedShow Answer

The overriding theme in strategic union-management partnerships is that

Correct AnswerverifiedA

If you were an over-the-road truck driver who wants to learn how to help other drivers at your company organize a union.You would most likely contact the

Correct AnswerverifiedShow Answer

What was Samuel Gompers core belief regarding the goals of the union?

Correct AnswerverifiedShow Answer

What was the basis for the disputes between the AFL when they began to argue with the CIO in the mid-1900s?

Correct AnswerverifiedShow Answer

What has been the most significant event in labor history since World War II?

Correct AnswerverifiedShow Answer

A group of carpenters who are members of the AFL-CIO join with their company's management for the purpose of redesigning the job duties of a certain class of carpenter.This collaboration is best described as a

Correct AnswerverifiedShow Answer

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D

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