Question 1

____ evaluation methods use some measurable quantity as the basis for assessing performance.

Accepted Answer

A)   Appraisal
B)   Judgmental
C)   MBA
D)   Objective
E)   FeedbackF) A) and B)
G) C) and D)

Question 2

Job analysis is the systematic procedure for studying jobs to determine expected levels of productivity.

Accepted Answer

A) True 
 B)False

Question 3

The Giant Company is concerned about controlling labor costs without diminishing its employees' incentive to work harder. The Giant Company should adopt a ____ strategy.

Accepted Answer

A)   productivity-reward
B)   cost-of-living
C)   performance-reward
D)   pay-for-performance
E)   static-salaryF) A) and B)
G) B) and C)

Question 4

The Age Discrimination in Employment Act of 1967 and its amended version in 1978 apply directly to

Accepted Answer

A)   wages.
B)   equal pay for equal work.
C)   selection and promotion.
D)   employee health and safety.
E)   discrimination based on age.F) D) and E)
G) A) and C)

Question 5

The assessment center technique for selecting employees is ideal for small firms because such centers involve limited expense.

Accepted Answer

A) True 
 B)False

Question 6

At her interview, Andrea Wells is asked to provide three work-related references. What is the biggest drawback of this selection method?

Accepted Answer

A)   The references are likely to be untruthful when contacted by Andrea's prospective employer.
B)   The references are unlikely to be able to verify her reasons for leaving her previous employment.
C)   This may give away information about Andrea's previous salary, which will unjustly influence the job offer.
D)   Because Andrea provided these references, they are likely to make positive remarks about her.
E)   This method can help to verify background information, but it is extremely expensive to use.F) A) and B)
G) None of the above

Question 7

Which of the following type of worker is usually paid on a salary plan?

Accepted Answer

A)   Clerical
B)   Retail
C)   Fast-food
D)   Manager
E)   Assembly-lineF) B) and E)
G) C) and E)

Question 8

The HRM specialists at A&C Company took the opportunity to increase productivity and decrease manual data analysis by using their microcomputer along with a commercial database management system to develop a ____. Now the company can readily identify specific organizational skills, eliminating the need to comb personnel files manually.

Accepted Answer

A)   compensation survey
B)   management development program
C)   skills inventory
D)   human resources inventory
E)   replacement chartF) A) and C)
G) C) and D)

Question 9

Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work. It would be correct to tell them that the ideal compensation system must

Accepted Answer

A)   keep labor costs as low as possible.
B)   provide for employee needs while keeping labor costs within reasonable limits.
C)   pay the highest wages in the industry.
D)   encourage employees to work for as little as possible to keep company profits as high as possible.
E)   focus attention on benefits rather than on salaries, which are kept low on purpose.F) B) and D)
G) B) and C)

Question 10

For a cultural diversity program to be successful, it is essential that

Accepted Answer

A)   the employees themselves initiate the program.
B)   it be given a set time frame in which to show positive results.
C)   those who participate get a pay bonus for taking time out of their normal work schedule to participate.
D)   it has a strong, sustained commitment from top leadership.
E)   it be unstructured and free-flowing so that employees feel free to say whatever is on their minds.F) A) and C)
G) All of the above

Question 11

Breakfast cereal maker General Mills periodically gives lump-sum payments to employees. The amount depends on job performance, with more productive employees receiving a larger sum than less productive employees. This motivational tool is

Accepted Answer

A)   a violation of the concept of comparable worth.
B)   illegal under the Equal Pay Act.
C)   profit sharing.
D)   acceptable under the employment-at-will clause of the Equal Pay Act.
E)   an incentive payment.F) B) and E)
G) A) and E)

Question 12

Whether or not secretaries are paid more than file clerks depends on the nature of a firm's ____ structure.

Accepted Answer

A)   promotion
B)   wage
C)   organizational
D)   evaluation
E)   profit-sharingF) A) and D)
G) D) and E)

Question 13

The process of determining the relative worth of various jobs in a firm is called

Accepted Answer

A)   job evaluation.
B)   wage structure.
C)   job analysis.
D)   job specification.
E)   a benefits plan.F) None of the above
G) A) and B)

Question 14

All of the following are elements of an effective employee reward system except

Accepted Answer

A)   enabling employees to satisfy basic needs.
B)   providing competitive rewards.
C)   distributing rewards fairly in the organization.
D)   recognizing that different people have different needs.
E)   maximizing the amount of money spent on employee compensation.F) C) and E)
G) A) and D)

Question 15

Dunn & Company wants to use a training method to help managers understand and cope with employees' problems. What method would you suggest?

Accepted Answer

A)   Simulation training
B)   Classroom training
C)   Seminar training
D)   On-the-job training
E)   Role playingF) C) and D)
G) All of the above

Question 16

A form of compensation whereby the employee receives a predetermined amount of benefit dollars to spend on a benefits package he or she has selected to meet individual needs is called a(n)

Accepted Answer

A)   flexible compensation plan.
B)   employee benefits plan.
C)   Social Security account.
D)   flexible benefits plan.
E)   optional benefits package.F) B) and E)
G) B) and D)

Question 17

Atlas Company pays workers $500 for recommendations that result in a hiring. In two years, the company has hired at least forty people through this program. Atlas Company is fulfilling its employment needs by using ____ as a recruiting source.

Accepted Answer

A)   college campuses
B)   employment agencies
C)   newspaper ads
D)   walk-in applicants
E)   employee referralsF) B) and E)
G) D) and E)

Question 18

The phase of human resources management in which an employee's skills are improved and his or her capabilities are expanded is known as maintaining.

Accepted Answer

A) True 
 B)False

Question 19

The Employee Retirement Income Security Act passed in 1974 requires firms to provide a retirement plan for their employees.

Accepted Answer

A) True 
 B)False

Question 20

You have been asked to develop an effective reward system for Kroger stores. In designing such a system, you should strive to meet all of the following objectives except

Accepted Answer

A)   enabling employees to satisfy their basic needs.
B)   providing rewards comparable to those offered by other firms.
C)   distributing rewards fairly within the organization.
D)   recognizing that different people have different needs.
E)   maximizing the amount spent on compensation.F) All of the above
G) A) and E)

Exam 9: Attracting and Retaining the Best Employees

The assessment center technique for selecting employees is ideal for small firms because such centers involve limited expense.

Correct Answer
verified

You have been asked to develop an effective reward system for Kroger stores. In designing such a system, you should strive to meet all of the following objectives except

Correct Answer
verified

The Giant Company is concerned about controlling labor costs without diminishing its employees' incentive to work harder. The Giant Company should adopt a ____ strategy.

Correct Answer
verified

Which of the following type of worker is usually paid on a salary plan?

Correct Answer
verified

Correct Answer
verified

Dunn & Company wants to use a training method to help managers understand and cope with employees' problems. What method would you suggest?

Correct Answer
verified

The process of determining the relative worth of various jobs in a firm is called

Correct Answer
verified

A form of compensation whereby the employee receives a predetermined amount of benefit dollars to spend on a benefits package he or she has selected to meet individual needs is called a(n)

Correct Answer
verified

The Age Discrimination in Employment Act of 1967 and its amended version in 1978 apply directly to

Correct Answer
verified

____ evaluation methods use some measurable quantity as the basis for assessing performance.

Correct Answer
verified

At her interview, Andrea Wells is asked to provide three work-related references. What is the biggest drawback of this selection method?

Correct Answer
verified

The phase of human resources management in which an employee's skills are improved and his or her capabilities are expanded is known as maintaining.

Correct Answer
verified

Atlas Company pays workers $500 for recommendations that result in a hiring. In two years, the company has hired at least forty people through this program. Atlas Company is fulfilling its employment needs by using ____ as a recruiting source.

Correct Answer
verified

For a cultural diversity program to be successful, it is essential that

Correct Answer
verified

Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work. It would be correct to tell them that the ideal compensation system must

Correct Answer
verified

The Employee Retirement Income Security Act passed in 1974 requires firms to provide a retirement plan for their employees.

Correct Answer
verified

Breakfast cereal maker General Mills periodically gives lump-sum payments to employees. The amount depends on job performance, with more productive employees receiving a larger sum than less productive employees. This motivational tool is

Correct Answer
verified

Job analysis is the systematic procedure for studying jobs to determine expected levels of productivity.

Correct Answer
verified

Whether or not secretaries are paid more than file clerks depends on the nature of a firm's ____ structure.

Correct Answer
verified

All of the following are elements of an effective employee reward system except

Correct Answer
verified

Exam 9: Attracting and Retaining the Best Employees

The assessment center technique for selecting employees is ideal for small firms because such centers involve limited expense.

Correct AnswerverifiedShow Answer

You have been asked to develop an effective reward system for Kroger stores. In designing such a system, you should strive to meet all of the following objectives except

Correct AnswerverifiedShow Answer

The Giant Company is concerned about controlling labor costs without diminishing its employees' incentive to work harder. The Giant Company should adopt a ____ strategy.

Correct AnswerverifiedShow Answer

Which of the following type of worker is usually paid on a salary plan?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Dunn & Company wants to use a training method to help managers understand and cope with employees' problems. What method would you suggest?

Correct AnswerverifiedShow Answer

The process of determining the relative worth of various jobs in a firm is called

Correct AnswerverifiedShow Answer

A form of compensation whereby the employee receives a predetermined amount of benefit dollars to spend on a benefits package he or she has selected to meet individual needs is called a(n)

Correct AnswerverifiedShow Answer

The Age Discrimination in Employment Act of 1967 and its amended version in 1978 apply directly to

Correct AnswerverifiedShow Answer

____ evaluation methods use some measurable quantity as the basis for assessing performance.

Correct AnswerverifiedShow Answer

At her interview, Andrea Wells is asked to provide three work-related references. What is the biggest drawback of this selection method?

Correct AnswerverifiedShow Answer

The phase of human resources management in which an employee's skills are improved and his or her capabilities are expanded is known as maintaining.

Correct AnswerverifiedShow Answer

Atlas Company pays workers $500 for recommendations that result in a hiring. In two years, the company has hired at least forty people through this program. Atlas Company is fulfilling its employment needs by using ____ as a recruiting source.

Correct AnswerverifiedShow Answer

For a cultural diversity program to be successful, it is essential that

Correct AnswerverifiedShow Answer

Senior management in your organization wants you to explain to the board of directors the key concept that makes compensation systems work. It would be correct to tell them that the ideal compensation system must

Correct AnswerverifiedShow Answer

The Employee Retirement Income Security Act passed in 1974 requires firms to provide a retirement plan for their employees.

Correct AnswerverifiedShow Answer

Breakfast cereal maker General Mills periodically gives lump-sum payments to employees. The amount depends on job performance, with more productive employees receiving a larger sum than less productive employees. This motivational tool is

Correct AnswerverifiedShow Answer

Job analysis is the systematic procedure for studying jobs to determine expected levels of productivity.

Correct AnswerverifiedShow Answer

Whether or not secretaries are paid more than file clerks depends on the nature of a firm's ____ structure.

Correct AnswerverifiedShow Answer

All of the following are elements of an effective employee reward system except

Correct AnswerverifiedShow Answer

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