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Exam 6: Motivation

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Question 41

Multiple Choice

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Diane is a senior manager at The Southern Credit Union. A good part of her workday is spent in meetings with clients, subordinates at the bank, prospective customers, and auditors. Although Diane has such a busy schedule, she manages to find time for her equally important meetings with the Animal Habitat foundation. Diane's commitment to Animal Habitat can be classified under which of the following concepts of psychological empowerment?

A) meaningfulness
B) self-determination
C) competence
D) expectancy
E) impact

F) A) and C)
G) None of the above

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Question 42

Multiple Choice

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The Morning Muffin is a family-run baking company. It specializes in custom-made cakes, turnovers, croissants, muffins, and pies. Younger family members have learned the value of attention to detail when creating a new recipe by observing the praise given to bakers who exhibit this level of attention. Those who now exhibit close attention to detail while creating recipes have learned through

A) past accomplishments.
B) vicarious experiences.
C) lecture sessions.
D) emotional cues.
E) instrumentality.

F) A) and B)
G) D) and E)

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Question 43

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Motivation determines the direction, intensity, and outcome of effort.

A sense of self-determination is a strong driver of extrinsic motivation.

How do employees make the choices that take them in the "right direction"? Justify your answer with the help of expectancy theory.

Task strategy reflects how complicated the information and actions involved in a task are, as well as how much the task changes.

The "A" in the S.M.A.R.T. goals acronym stands for

Leticia has been assigned a task for which she knows that she does not have the necessary skills or knowledge. However, she really wants the bonus she can earn by completing the task. According to expectancy theory, Leticia will be highly motivated to complete the task.

Define and explain motivation and its forces.

Iggy has seen what he feels is too much turnover in the work force at his distillery. He wants to see his workers perform better and demonstrate a better commitment to the organization. Explain how motivation relates to job performance and organizational commitment, and give some examples of what Iggy can do to boost performance and commitment.

Wallace just got a new batch of articles to edit. He is enthused about starting something new. He decides to put all other distractions aside and focus on this task. He gets a great deal done, but after three hours, he is ready for something else. Deciding to quit after a few hours demonstrates the effect of Wallace's motivation on his ________ of effort.

To hold a high evaluation of oneself and to feel effective and respected by others are ________ needs.

Examples of physiological needs are

The motivating force with the strongest performance effect is the perception of equity.

________ is the belief that exerting a high level of effort will result in the successful performance of some task.

Equity has ________ effect on citizenship behavior and ________ effect on counterproductive behavior.

Melissa has noticed that people in her office lack commitment to their goals. Each year goals are set and then ignored. Describe some strategies for fostering goal commitment that Melissa could use in her office.

Which of the following reflects the sense that a person's actions "make a difference," indicating that progress is being made toward fulfilling some important purpose?

Motivation is not one thing but rather a set of distinct forces.

Valence can be positive, negative, or zero.