Filters
Question type

Study Flashcards

The moderate to strong positive correlations between the five core job characteristics and job satisfaction indicate all employees want more variety and more autonomous and significant jobs.

A) True
B) False

Correct Answer

verifed

verified

Research shows that job satisfaction has ________ correlation with normative commitment.


A) moderate weak
B) moderate
C) strong positive
D) weak positive
E) weak negative

F) All of the above
G) C) and D)

Correct Answer

verifed

verified

Some employees do not want frequent promotions because promotions bring more responsibility and increased work hours.

A) True
B) False

Correct Answer

verifed

verified

Values are defined as


A) those things that people consciously or subconsciously want to seek or attain.
B) pleasurable emotional states resulting from the appraisal of one's job or job experiences.
C) a set of shared attitudes, values, goals, and practices that characterizes an institution, organization, or group.
D) processes that elicit, control, and sustain certain behaviors.
E) the particular combination of emotional, attitudinal, and behavioral response patterns of an individual.

F) B) and C)
G) None of the above

Correct Answer

verifed

verified

According to the job characteristics theory, the degree to which carrying out the activities required by the job provides the worker with clear information about how well he or she is performing is known as


A) feedback.
B) significance.
C) meaningfulness of work.
D) autonomy.
E) identity.

F) B) and C)
G) C) and D)

Correct Answer

verifed

verified

Saki, Jake, and Tamar have different ideas about what makes a job satisfying. They all work for a nonprofit relief agency and travel to areas where disasters have occurred to render assistance to victims. The pay is not high, and there can be extreme health risks because contagious diseases often break out in disaster zones due to the resulting poor sanitation. Their coworkers are friendly, intelligent, and generally nice. Saki feels strongly that she wants to be able to make a difference and help people when they are in trouble. Jake worries deeply about expenses. He has a large load of student debt to pay off, and his wife is expecting their second child. Tamar tolerates teamwork but isn't thrilled by it, and she also has mild anxiety about germs. Which of the following statements is most likely True?


A) Saki has the highest level of job satisfaction.
B) They all have essentially equal levels of job satisfaction.
C) None of them are likely to have high job satisfaction.
D) Jake has the highest job satisfaction.
E) Tamar has the lowest job satisfaction.

F) A) and E)
G) C) and E)

Correct Answer

verifed

verified

When the duties and responsibilities associated with a job are expanded by the employer to provide more variety, identity, and autonomy, it is termed as


A) vertical integration.
B) job enrichment.
C) onboarding.
D) job coaching.
E) job crafting.

F) B) and E)
G) A) and C)

Correct Answer

verifed

verified

Sean is a gas station employee whose job consists of checking out customers who don't pay at the pump. Which of the following statements is True about Sean's job?


A) It has high moral significance.
B) It has low variety.
C) It has low stability.
D) It has high utilization of ability.
E) It has high identity.

F) C) and E)
G) A) and E)

Correct Answer

verifed

verified

Which of the following examples shows feedback obtained directly from the job?


A) As a scientist, Zoran receives monthly feedback from his manager about his research.
B) As a business executive, Ignas receives feedback from his supervisor twice a year.
C) As a politician, Gabila constantly receives feedback from her constituents through email and phone calls.
D) As a factory worker, Robert receives feedback from the factory owner via his floor boss at regular intervals.
E) As a teacher, Lucinda receives feedback from the principal after each semester.

F) C) and E)
G) A) and C)

Correct Answer

verifed

verified

Akari accepted a position with Innovate Electronics because she knows the company is highly regarded. Which of the following work value categories does Akari's choice relate to?


A) supervision
B) coworkers
C) pay
D) promotions
E) status

F) B) and C)
G) C) and E)

Correct Answer

verifed

verified

According to research, of the five facets of value-percept theory, which two facets have moderately strong influences on overall job satisfaction?


A) pay satisfaction and promotion satisfaction
B) promotion satisfaction and coworker satisfaction
C) supervision satisfaction and altruism
D) coworker satisfaction and supervision satisfaction
E) satisfaction with the work itself and promotion satisfaction

F) B) and E)
G) C) and D)

Correct Answer

verifed

verified

Violeta has been feeling grouchy at her coworkers for weeks, but she doesn't know exactly why she has this feeling. What type of mood is she experiencing?


A) engaged
B) pleasant
C) deactivated
D) unpleasant
E) intense

F) A) and D)
G) B) and D)

Correct Answer

verifed

verified

Job satisfaction has a ________ correlation with counterproductive behavior.


A) moderate negative
B) strong negative
C) moderate positive
D) weak positive
E) strong positive

F) A) and B)
G) C) and E)

Correct Answer

verifed

verified

Karabo works at United Causes International. Her job requires her to spend eight hours a day entering donor information on Excel spreadsheets. Karabo's job is characterized by


A) high autonomy.
B) high variety.
C) high identity.
D) high significance.
E) low variety.

F) All of the above
G) B) and E)

Correct Answer

verifed

verified

Saki, Jake, and Tamar have different ideas about what makes a job satisfying. They all work for a nonprofit relief agency and travel to areas where disasters have occurred to render assistance to victims. The pay is not high, and there can be extreme health risks because contagious diseases often break out in disaster zones due to the resulting poor sanitation. Their coworkers are friendly, intelligent, and generally nice. Saki feels strongly that she wants to be able to make a difference and help people when they are in trouble. Jake worries deeply about expenses. He has a large load of student debt to pay off, and his wife is expecting their second child. Tamar tolerates teamwork but isn't thrilled by it, and she also has mild anxiety about germs. Which of the following statements is most likely True?


A) Jake most likely has the lowest job satisfaction.
B) Saki most likely has the lowest job satisfaction.
C) Jake most likely has the highest job satisfaction.
D) Tamar most likely has the highest job satisfaction.
E) Tamar most likely has the lowest job satisfaction.

F) A) and E)
G) None of the above

Correct Answer

verifed

verified

The developers of the Job Descriptive Index (JDI) survey recommend that surveys in the organization should not be anonymous so that managers can identify which employees are not satisfied and address their specific needs.

A) True
B) False

Correct Answer

verifed

verified

Pratique Solutions offers jobs that require creativity and hires people who are enthusiastic and friendly. Their pay scale meets the industry norm but does not exceed it, and managers tend to stay at the same job level for a long time. In which of the following areas would Pratique Solutions score low on in a JDI survey? 


A) pay satisfaction and promotion satisfaction
B) pay satisfaction and work itself satisfaction
C) promotion satisfaction and coworker satisfaction
D) work itself satisfaction and coworker satisfaction
E) work itself satisfaction and supervisor satisfaction

F) A) and E)
G) A) and C)

Correct Answer

verifed

verified

The results of surveys of common work values can be broken down into several general categories. Those general categories include which of the following sets of items?


A) promotions, altruism, and status
B) equity and equality
C) meaningfulness of work, responsibility for outcomes, and knowledge of results
D) identity, autonomy, and feedback
E) joy, pride, hope, and compassion

F) A) and D)
G) A) and C)

Correct Answer

verifed

verified

The ________ assesses satisfaction with pay, promotion, supervision, and coworkers, as well as satisfaction with the work itself.


A) Employee Motivation Index
B) Job Descriptive Index
C) Job Satisfaction Index
D) Employee Characteristics Index
E) Employee Satisfaction Index

F) None of the above
G) A) and B)

Correct Answer

verifed

verified

Service jobs are high in emotional labor.

A) True
B) False

Correct Answer

verifed

verified

Showing 81 - 100 of 115

Related Exams

Show Answer