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Five developments in the past decade have significantly influenced the landscape of global marketing.One of them is


A) the presence of a networked global marketspace.
B) an elimination worldwide of tariff and quotas.
C) a more aggressive attitude toward regulating international banking.
D) a sharp decline in economic espionage.
E) a gradual dissolution of unpopular trade agreements.

F) B) and D)
G) A) and E)

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In recent decades,a number of countries with similar economic goals have formed transnational trade groups or signed trade agreements for the purpose of promoting free trade.Describe the three discussed in the textbook.

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(1)In 2018 the European Union (EU)consis...

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Even though there are hundreds of different languages and dialects,the three major languages used in global diplomacy and commerce are


A) English,Japanese,and Chinese.
B) English,French,and Spanish.
C) Japanese,Spanish,and French.
D) Japanese,Spanish,and English.
E) Spanish,English,and Chinese.

F) D) and E)
G) C) and E)

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PepsiCo and the Strauss Group have together formed an Israeli business to market Frito-Lay's,Cheetos,Ruffles,and Doritos in Israel.This global market-entry strategy is known as


A) franchising.
B) a joint venture.
C) licensing.
D) direct investment.
E) exporting.

F) D) and E)
G) A) and D)

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A quota refers to


A) a government tax on products or services entering a country that primarily serves to raise prices on imports.
B) government payments to companies or industries that serve to lower costs and provide a competitive advantage to domestic industries.
C) a restriction placed on the amount of a product allowed to enter or leave a country.
D) a minimum requirement for the purchase of specific products or services between two nations.
E) a refusal to purchase or exchange products or services with another nation unless certain financial or ideological requirements have been satisfied.

F) B) and C)
G) A) and B)

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Most companies become involved in direct exporting when


A) foreign governments believe that they will benefit the most from allowing the entry of direct exports.
B) emerging markets in foreign countries become economically viable.
C) they believe their volume of sales will be sufficiently large and easy to obtain that they do not require intermediaries.
D) the domestic market becomes saturated with competing products and services.
E) evolving technologies in foreign countries come online.

F) None of the above
G) A) and C)

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Figure 7-5 Figure 7-5    -KFC has created many offerings for its menus in China to appeal to local tastes,including the  Dragon Twister,  which is a chicken wrap with Peking-duck sauce.This is an example of which type of global marketing product and promotion strategy? A) product extension B) product customization C) product adaptation D) product invention E) product integration -KFC has created many offerings for its menus in China to appeal to local tastes,including the "Dragon Twister," which is a chicken wrap with Peking-duck sauce.This is an example of which type of global marketing product and promotion strategy?


A) product extension
B) product customization
C) product adaptation
D) product invention
E) product integration

F) A) and D)
G) A) and E)

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Lever Europe,a division of Unilever,markets Snuggle fabric softener.But in 10 European countries,it uses seven brand names,including Kuschelweich in German,Coccolino in Italy,and Mimosin in France.These products also have different packages,different advertising programs,and occasionally different formulas.From this information,we can assume that Lever Europe uses a(n) ________ marketing strategy.


A) ethnocentric
B) transnational
C) global
D) international
E) multidomestic

F) B) and D)
G) C) and D)

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Which of the following examples best demonstrates a company's appreciation for another country's values?


A) A German company allows customers to make large purchases using lay-away (paying small amounts until the item is paid for and delivered) .
B) In Brazil,an appliance maintenance firm schedules service appointments allowing only 15 minutes of leeway for missed calls or no shows.
C) In Japan,a spa owner created special exercise classes for husbands and wives.
D) In India,a popular hamburger chain separated its dining area by color for people who wanted to eat beef and those who did not.
E) Calvin Klein eliminated outdoor advertising placements showing scantily clad models in countries with predominantly Muslim populations.

F) B) and C)
G) B) and E)

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The belief that aspects of one's culture are superior to another's is referred to as


A) cultural ethnocentricity.
B) consumer ethnocentrism.
C) cultural commitment.
D) cross-cultural bias.
E) cultural imperialism.

F) All of the above
G) B) and E)

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Which of the following statements about bribery is most accurate?


A) Bribes,kickbacks,and payoffs offered to entice someone to commit an illegal or improper act are deemed corrupt in some cultures but not in others.
B) The world's major exporting nations have agreed to treat bribery of foreign government officials as a violation of trade agreements.
C) Bribes paid to foreign companies are in some cases a tax-deductible expense in the United States.
D) It is a crime for U.S.corporations to bribe an official of a foreign government or political party unless preapproved by the Federal Trade Commission.
E) It is illegal for a U.S.corporation to bribe an official of a foreign government or political party to obtain or retain business in a foreign country.

F) A) and C)
G) A) and E)

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One advantage of direct investment when entering a new global market is that


A) intermediaries have the potential to harm the brand.
B) the firm entering the foreign market does not have to pay royalties to the government.
C) the company forgoes control over its product.
D) the firm gains and uses a better understanding of local market conditions.
E) this method is likely to provide the fewest subsidies from the host country's government.

F) A) and B)
G) A) and C)

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A researcher studying the fact that in some nations black is a sign of mourning while in others white is a sign of mourning would be studying


A) semiotics.
B) semantics.
C) semaphorics.
D) cultural symbolism.
E) cultural linguistics.

F) A) and E)
G) B) and E)

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Select Service Partner (SSP) Group has operations in 30 countries involving food and beverage establishments,often in transit hubs such as airports and railway stations.SSP also operates Starbucks locations in airports in Finland,Sweden,and Norway.SSP pays Starbucks a royalty based on sales,as well as a fee for each store.In these instances,Starbucks is engaged in


A) direct exporting.
B) indirect exporting.
C) contract manufacturing.
D) foreign assembly.
E) franchising.

F) B) and C)
G) None of the above

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Figure 7-5 Figure 7-5    -Global companies have five strategies for matching products and their promotion efforts to global markets.The strategy of selling virtually the same product in other countries is referred to as A) product adaptation. B) product invention. C) brand adaptation. D) product extension. E) product integration. -Global companies have five strategies for matching products and their promotion efforts to global markets.The strategy of selling virtually the same product in other countries is referred to as


A) product adaptation.
B) product invention.
C) brand adaptation.
D) product extension.
E) product integration.

F) A) and B)
G) C) and D)

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Consumer groups living in many countries or regions of the world that have similar needs or seek similar features and benefits from products or services are referred to as


A) transnational consumers.
B) meganational consumers.
C) international consumers.
D) multinational consumers.
E) global consumers.

F) A) and B)
G) A) and C)

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Identify and describe the factors a company should consider in order to do a thorough cross-cultural analysis.In your answer,define cross-cultural analysis.

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Cross-cultural analysis involves the stu...

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Adding to the complexity of global distribution is the need for ________,in addition to the channels within a foreign nation.


A) parallel importing
B) channels between nations
C) communication adaptation
D) product adaptation
E) economic stability of the final consumer

F) A) and D)
G) A) and C)

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The study of similarities and differences among consumers in two or more nations or societies is referred to as


A) market synthesis.
B) cross-cultural analysis.
C) international sociographics.
D) transnational anthropology.
E) multicultural ethnocentrism.

F) A) and C)
G) All of the above

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When a firm sells its domestically produced products in a foreign country through an intermediary,it is referred to as


A) direct exporting.
B) indirect exporting.
C) licensing.
D) franchising.
E) foreign assembly.

F) B) and E)
G) A) and C)

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