Question 1

Role _____ is when our work expectations and what we think we should be doing don't match?the work we actually have to perform

Accepted Answer

A)   conflict
B)   ambiguity
C)   overload
D)   synchronizationE) A) and D)
F) A) and C)

Question 2

Most incidents of workplace violence are the result of:

Accepted Answer

A)   another crime being committed
B)   violence against law enforcement personnel
C)   jilted lovers
D)   angry employees who were firedE) B) and D)
F) A) and C)

Question 3

What are the seven types of stress personalities?

Accepted Answer

pleasers
internal ti...

Question 4

What factors determine how noise will affect employee performance and satisfaction?

Accepted Answer

pleasantness of the noise
type...

Question 5

People under stress do all of the following except:

Accepted Answer

A)   increase productivity
B)   abuse alcohol
C)   miss work
D)   become more cynicalE) None of the above
F) A) and B)

Question 6

Continued exposure to high levels of noise is associated with:

Accepted Answer

A)   hearing loss and high blood pressure
B)   increased levels of employee aggressiveness
C)   increased incidents of worker illness
D)   all of theseE) A) and B)
F) A) and C)

Question 7

The physical and psychological consequences to stress are called:

Accepted Answer

A)   distress
B)   strains
C)   stressors
D)   eustressE) B) and D)
F) A) and D)

Question 8

What are the four components to effective temperature?

Accepted Answer

air temperature
humi...

Question 9

Which of the following is NOT a proactive way to reduce stress?

Accepted Answer

A)   Exercise
B)   Healthy diet
C)   Smoking
D)   LaughterE) A) and B)
F) A) and C)

Question 10

What is the profile for the typical berserker?

Accepted Answer

male
in his 40s
self-esteem is...

Question 11

What are the organizational characteristics associated with stress?

Accepted Answer

person-organization ...

Question 12

When ___ is high we are unable to cool ourselves down through radiation. When ___ is high, we are unable to cool ourselves down through evaporation.

Accepted Answer

A)   humidity/air flow
B)   humidity/air temperature
C)   air temperature/humidity
D)   air flow/humidityE) C) and D)
F) A) and D)

Question 13

Clarence has been under a great deal of stress at work. His wife told him that they should watch some sitcoms on TV. Her advice is sound because laughter can:

Accepted Answer

A)   put a new perspective on a situation
B)   reduce blood pressure
C)   help distance you from a stressor
D)   laughter does all of theseE) None of the above
F) All of the above

Question 14

Because many employees provide elder care, _____ organizations provide a company-sponsored elder care referral service.

Accepted Answer

A)   some (11%) 
B)   many (48%) 
C)   most (65%) 
D)   almost all (93%) E) All of the above
F) C) and D)

Question 15

Because 40% of employees in the labor force have a child under the age of 18, approximately _____ of organizations have an on-site child care center.

Accepted Answer

A)   30% (many) 
B)   80% (most) 
C)   1% (very few) 
D)   50% (half) E) A) and B)
F) A) and C)

Question 16

Role _____ is when an individual's job duties and performance expectations are not clearlydefined.

Accepted Answer

A)   conflict
B)   ambiguity
C)   overload
D)   synchronizationE) All of the above
F) C) and D)

Question 17

According to Mohandie (2014) , if an employee threatens another employee with violence, the employee should be:

Accepted Answer

A)   given a warning
B)   sent home without pay for a day
C)   forced to seek counseling
D)   firedE) A) and B)
F) C) and D)

Question 18

Which of the following is true about gender and race differences in stress?

Accepted Answer

A)   Men and minorities are most stressed
B)   Minorities are more stressed than nonminorities
C)   Men are more stressed than women
D)   There are no sex or race differences in stressE) A) and B)
F) C) and D)

Question 19

What are three job characteristics associated with stress?

Accepted Answer

role confl...

Question 20

Some organizations try to ease the daily-chore burden on their employees by providing:

Accepted Answer

A)   child-care referral services
B)   wellness centers
C)   concierge services
D)   rotating shiftsE) B) and C)
F) All of the above

Exam 15: Stress Management: Dealing with the Demands of Life and Work.

According to Mohandie (2014) , if an employee threatens another employee with violence, the employee should be:

Correct AnswerverifiedShow Answer

What are the organizational characteristics associated with stress?

Correct Answerverifiedperson-organization ...View AnswerShow Answer

Which of the following is NOT a proactive way to reduce stress?

Correct AnswerverifiedShow Answer

Most incidents of workplace violence are the result of:

Correct AnswerverifiedShow Answer

Some organizations try to ease the daily-chore burden on their employees by providing:

Correct AnswerverifiedShow Answer

What is the profile for the typical berserker?

Correct Answerverifiedmalein his 40sself-esteem is...View AnswerShow Answer

What are the four components to effective temperature?

Correct Answerverifiedair temperaturehumi...View AnswerShow Answer

Which of the following is true about gender and race differences in stress?

Correct AnswerverifiedShow Answer

Clarence has been under a great deal of stress at work. His wife told him that they should watch some sitcoms on TV. Her advice is sound because laughter can:

Correct AnswerverifiedShow Answer

Continued exposure to high levels of noise is associated with:

Correct AnswerverifiedShow Answer

What are the seven types of stress personalities?

Correct Answerverifiedpleasersinternal ti...View AnswerShow Answer

Role _____ is when an individual's job duties and performance expectations are not clearlydefined.

Correct AnswerverifiedShow Answer

Role _____ is when our work expectations and what we think we should be doing don't match?the work we actually have to perform

Correct AnswerverifiedShow Answer

When ___ is high we are unable to cool ourselves down through radiation. When ___ is high, we are unable to cool ourselves down through evaporation.

Correct AnswerverifiedShow Answer

What are three job characteristics associated with stress?

Correct Answerverifiedrole confl...View AnswerShow Answer

People under stress do all of the following except:

Correct AnswerverifiedShow Answer

Because 40% of employees in the labor force have a child under the age of 18, approximately _____ of organizations have an on-site child care center.

Correct AnswerverifiedShow Answer

Because many employees provide elder care, _____ organizations provide a company-sponsored elder care referral service.

Correct AnswerverifiedShow Answer

The physical and psychological consequences to stress are called:

Correct AnswerverifiedShow Answer

What factors determine how noise will affect employee performance and satisfaction?

Correct Answerverifiedpleasantness of the noisetype...View AnswerShow Answer

Correct Answer
verified

Correct Answer
verified
person-organization ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
male
in his 40s
self-esteem is...
View Answer

Correct Answer
verified
air temperature
humi...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
pleasers
internal ti...
View Answer

Correct Answer
verified

Correct Answer
verified

When _ is high we are unable to cool ourselves down through radiation. When _ is high, we are unable to cool ourselves down through evaporation.

Correct Answer
verified

Correct Answer
verified
role confl...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
pleasantness of the noise
type...
View Answer