Question 1

Which of the following is NOT important for readability?

Accepted Answer

A)   Number of syllables per word
B)   Sentence length
C)   Both are important
D)   Neither are importantE) A) and B)
F) A) and C)

Question 2

If students don't understand the vocabulary that a professor is using, the culprit may be:

Accepted Answer

A)   emotion
B)   cognitive ability
C)   noise
D)   biasE) B) and D)
F) B) and C)

Question 3

Which of the following is NOT an example of nonverbal communication:

Accepted Answer

A)   body language
B)   the way in which a persons uses space
C)   how a person uses time
D)   all three are example of nonverbal communicationE) A) and B)
F) B) and D)

Question 4

Almost half of the time that managers spend communicating with others is devoted to:

Accepted Answer

A)   writing
B)   reading
C)   listening
D)   writing and readingE) C) and D)
F) A) and D)

Question 5

Eye contact and touching are nonverbal cues known as:

Accepted Answer

A)   paralanguage
B)   artifacts
C)   proximity
D)   body languageE) None of the above
F) A) and B)

Question 6

Babies, birthdays, and ballgame scores are commonly communicated through:

Accepted Answer

A)   policy manuals
B)   the Internet
C)   memos
D)   newslettersE) B) and C)
F) All of the above D

Question 7

If you made an oral presentation to your class on listening styles, who would most likelyremember how understanding each of the six styles can increase communicator effectiveness?

Accepted Answer

A)   Leisure listeners
B)   Inclusive listeners
C)   Stylistic listeners
D)   Technical listenersE) None of the above
F) B) and D)

Question 8

The tone, tempo, and volume in which one speaks is a nonverbal cue known as:

Accepted Answer

A)   artifacts
B)   paralanguage
C)   body language
D)   proximityE) None of the above
F) A) and D)

Question 9

_______ communication flows directly from a supervisor to employee.

Accepted Answer

A)   Upward
B)   Horizontal
C)   Downward
D)   SerialE) A) and D)
F) All of the above

Question 10

____ refers to an informal communication process in which one individual in the grapevine passes on information to a select group of people, with not everyone receiving the information.

Accepted Answer

A)   Single strand pattern
B)   Gossip
C)   Rumor
D)   ProbabilityE) A) and B)
F) A) and D) B

Question 11

People using the _____ zone are approximately 18 inches away from a person.

Accepted Answer

A)   intimacy
B)   public distance
C)   personal distance
D)   social distanceE) B) and C)
F) C) and D)

Question 12

Martha's desk in located in a large area that is completely open. Her company uses a _______ to design its office.

Accepted Answer

A)   freestanding
B)   uniform plan
C)   free-form work station plan
D)   portable office approachE) B) and D)
F) A) and C)

Question 13

A manager is experiencing communication overload to the point that she is throwing away memos without reading them. This approach to handling overload is:

Accepted Answer

A)   omission
B)   error strategy
C)   queuing
D)   escapeE) A) and B)
F) B) and D)

Question 14

Husbands and wives usually use the _____ spatial distance zone whereas people transacting business will use the _____ zone.

Accepted Answer

A)   public / personal
B)   intimacy / social
C)   intimacy / public
D)   personal / socialE) All of the above
F) A) and D)

Question 15

Information that is ____ has unimportant details removed.

Accepted Answer

A)   leveled
B)   sharpened
C)   assimilated
D)   omittedE) A) and B)
F) None of the above

Question 16

A breakdown at any point in the interpersonal communication process can affect the accuracy of information being communicated. What is the sequence for communicating a message from the sender to the receiver?

Accepted Answer

A)   Decode, transmit, encode, receive
B)   Transmit, encode, decode, receive
C)   Encode, transmit, receive, decode
D)   Encode, transmit, decode, receiveE) A) and B)
F) B) and D)

Question 17

______ communication is the exchange of a message across a communication channel from one person to another.

Accepted Answer

A)   Downward
B)   Interpersonal
C)   Intrapersonal
D)   HorizontalE) B) and C)
F) None of the above B

Question 18

Internal, organization-wide electronic communication networks are called:

Accepted Answer

A)   email
B)   the Internet
C)   an intranet
D)   voice mail systemsE) All of the above
F) None of the above

Question 19

Which of the following does not affect the way in which a received message is interpreted?

Accepted Answer

A)   Emotional state
B)   Cognitive ability
C)   Bias
D)   All three affect the interpretationE) None of the above
F) A) and D)

Question 20

Which of the following statements probably refers to a problem associated with an "open door" policy rather than serial communication?

Accepted Answer

A)   Potential for excessive communication
B)   Message content is often modified
C)   Bad news is seldom relayed
D)   The physical distance reduced accuracyE) None of the above
F) A) and C)

Exam 11: Organizational Communication.

Which of the following is NOT important for readability?

Correct AnswerverifiedShow Answer

If students don't understand the vocabulary that a professor is using, the culprit may be:

Correct AnswerverifiedShow Answer

Which of the following is NOT an example of nonverbal communication:

Correct AnswerverifiedShow Answer

Almost half of the time that managers spend communicating with others is devoted to:

Correct AnswerverifiedShow Answer

Eye contact and touching are nonverbal cues known as:

Correct AnswerverifiedShow Answer

Babies, birthdays, and ballgame scores are commonly communicated through:

Correct AnswerverifiedD

If you made an oral presentation to your class on listening styles, who would most likelyremember how understanding each of the six styles can increase communicator effectiveness?

Correct AnswerverifiedShow Answer

The tone, tempo, and volume in which one speaks is a nonverbal cue known as:

Correct AnswerverifiedShow Answer

_______ communication flows directly from a supervisor to employee.

Correct AnswerverifiedShow Answer

____ refers to an informal communication process in which one individual in the grapevine passes on information to a select group of people, with not everyone receiving the information.

Correct AnswerverifiedB

People using the _____ zone are approximately 18 inches away from a person.

Correct AnswerverifiedShow Answer

Martha's desk in located in a large area that is completely open. Her company uses a _______ to design its office.

Correct AnswerverifiedShow Answer

A manager is experiencing communication overload to the point that she is throwing away memos without reading them. This approach to handling overload is:

Correct AnswerverifiedShow Answer

Husbands and wives usually use the _____ spatial distance zone whereas people transacting business will use the _____ zone.

Correct AnswerverifiedShow Answer

Information that is ____ has unimportant details removed.

Correct AnswerverifiedShow Answer

A breakdown at any point in the interpersonal communication process can affect the accuracy of information being communicated. What is the sequence for communicating a message from the sender to the receiver?

Correct AnswerverifiedShow Answer

______ communication is the exchange of a message across a communication channel from one person to another.

Correct AnswerverifiedB

Internal, organization-wide electronic communication networks are called:

Correct AnswerverifiedShow Answer

Which of the following does not affect the way in which a received message is interpreted?

Correct AnswerverifiedShow Answer

Which of the following statements probably refers to a problem associated with an "open door" policy rather than serial communication?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
D

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
B

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Husbands and wives usually use the _ spatial distance zone whereas people transacting business will use the _ zone.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
B

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified