Question 1

With _______ employees are given more tasks to do at one time, whereas _____ means that an employee performs the same number of tasks at one particular time and then moves on to other tasks for a specified time.

Accepted Answer

A)   job enlargement / job rotation
B)   job rotation / job enlargement
C)   job enlargement / job enrichment
D)   job enrichment / job rotationE) A) and C)
F) C) and D)

Question 2

What causes employees to be satisfied with their jobs?

Accepted Answer

Individual differences
Met exp...

Question 3

Reuben had certain expectations about his new job and his new company. After three months on the job, Reuben realized that the reality of the job and the organization were different from his expectations. Reuben is likely to be:

Accepted Answer

A)   less satisfied and less committed but will stay with the organization
B)   less satisfied and less committed and will probably leave the organization
C)   satisfied but not committed and will stay with the organization
D)   satisfied and committed and will stay with the organizationE) C) and D)
F) A) and B)

Question 4

People prone to be satisfied with their jobs have:

Accepted Answer

A)   an external locus of control
B)   low self-efficacy
C)   high self-esteem
D)   all three of these characteristicsE) None of the above
F) B) and C)

Question 5

Juan has an internal locus of control and a high self-esteem. We would predict that he would be:

Accepted Answer

A)   dissatisfied with his job and life
B)   satisfied with his job but not life
C)   satisfied with life but not his job
D)   satisfied with both his life and jobE) None of the above
F) All of the above

Question 6

Which of the following is NOT a measurement for job satisfaction?

Accepted Answer

A)   JDI
B)   MSQ
C)   JIG
D)   ERGE) A) and B)
F) None of the above

Question 7

What are some strategies for increasing attendance?

Accepted Answer

Linking attendance to consequences (fina...

Question 8

What works behaviors is job satisfaction correlated with?

Accepted Answer

•Attendance
•Turnove...

Question 9

According to the 2014 SHRM Benefits Survey, the most common type of wellness program offered by employers is:

Accepted Answer

A)   on-site vaccinations
B)   on-site medical care
C)   smoking cessation programs
D)   on-site fitness centersE) B) and C)
F) A) and B)

Question 10

Tavris Manufacturing gives its employees 10 vacation days, 3 personal days, and 11 holidays, and 5 paid sick days per year. Edmunds Industries gives its employees 29 days of paid time off for any reason in which the employee chooses to use them. Edmunds Industries is using a ______ program.

Accepted Answer

A)   wellness
B)   flextime
C)   well pay
D)   PTOE) B) and C)
F) A) and D)

Question 11

Which of the following is most likely to be satisfied with their jobs?

Accepted Answer

A)   Men
B)   Older workers
C)   African Americans
D)   WomenE) A) and D)
F) C) and D)

Question 12

Which of the following is the biggest reason that employees miss work?

Accepted Answer

A)   Illness
B)   Stress
C)   Personal needs
D)   Family issuesE) B) and D)
F) A) and D)

Question 13

Allowing employees to make decisions about their jobs:

Accepted Answer

A)   increases job satisfaction
B)   reduces turnover
C)   decreases absenteeism
D)   Increased decision making does all threeE) None of the above
F) C) and D)

Question 14

Which of the following is not a component of a core self-evaluation?

Accepted Answer

A)   Self-monitoring
B)   Self-esteem
C)   Self-efficacy
D)   Locus of controlE) C) and D)
F) B) and D)

Question 15

Andrea conducted interviews of employees who quit their jobs with her company. She found that the biggest reason employees were leaving is that they couldn't handle the stress associated with conflicts with other employees. To reduce future turnover, Andrea should develop:

Accepted Answer

A)   a mediation program
B)   a realistic job preview
C)   a test of person-organization fit
D)   more opportunities for advancementE) C) and D)
F) All of the above

Question 16

If you were to develop a test to determine who would be most satisfied with their jobs, you would probably develop a test that would identify people with a high level of:

Accepted Answer

A)   internal locus of control
B)   Type B personality
C)   introversion
D)   social mistrustE) All of the above
F) A) and D)

Question 17

____ of employees think their attendance record is better than their coworkers.

Accepted Answer

A)   25%
B)   90%
C)   50%
D)   10%E) A) and B)
F) A) and C)

Question 18

The cost to replace an employee who leaves is approximately:

Accepted Answer

A)   $1,000
B)   three months of pay
C)   1.5 times their annual salary
D)   $150 in recruitment costsE) A) and B)
F) A) and C)

Question 19

Two employees are performing the same job and are required to meet the same standards; however, one employee makes $2 per hour more for the job. According to which theory will the lower paid employee be unsatisfied because he feels he is being treated unfairly in comparison to his coworker?

Accepted Answer

A)   McClelland's needs theory
B)   Equity theory
C)   Expectancy theory
D)   Consistency theoryE) B) and C)
F) A) and B)

Question 20

Which job satisfaction scale asks employees to rate the importance of a facet as well as their level of satisfaction with the facet?

Accepted Answer

A)   Nagy Job Satisfaction Scale
B)   Job Descriptive Index
C)   Job in General Scale
D)   Minnesota Satisfaction QuestionnaireE) B) and D)
F) B) and C)

Exam 10: Employee Satisfaction and Commitment

What are some strategies for increasing attendance?

Correct AnswerverifiedLinking attendance to consequences (fina...View AnswerShow Answer

Tavris Manufacturing gives its employees 10 vacation days, 3 personal days, and 11 holidays, and 5 paid sick days per year. Edmunds Industries gives its employees 29 days of paid time off for any reason in which the employee chooses to use them. Edmunds Industries is using a ______ program.

Correct AnswerverifiedShow Answer

What works behaviors is job satisfaction correlated with?

Correct Answerverified•Attendance•Turnove...View AnswerShow Answer

Allowing employees to make decisions about their jobs:

Correct AnswerverifiedShow Answer

Two employees are performing the same job and are required to meet the same standards; however, one employee makes $2 per hour more for the job. According to which theory will the lower paid employee be unsatisfied because he feels he is being treated unfairly in comparison to his coworker?

Correct AnswerverifiedShow Answer

Which of the following is the biggest reason that employees miss work?

Correct AnswerverifiedShow Answer

____ of employees think their attendance record is better than their coworkers.

Correct AnswerverifiedShow Answer

People prone to be satisfied with their jobs have:

Correct AnswerverifiedShow Answer

The cost to replace an employee who leaves is approximately:

Correct AnswerverifiedShow Answer

Reuben had certain expectations about his new job and his new company. After three months on the job, Reuben realized that the reality of the job and the organization were different from his expectations. Reuben is likely to be:

Correct AnswerverifiedShow Answer

Which of the following is not a component of a core self-evaluation?

Correct AnswerverifiedShow Answer

If you were to develop a test to determine who would be most satisfied with their jobs, you would probably develop a test that would identify people with a high level of:

Correct AnswerverifiedShow Answer

What causes employees to be satisfied with their jobs?

Correct AnswerverifiedIndividual differencesMet exp...View AnswerShow Answer

According to the 2014 SHRM Benefits Survey, the most common type of wellness program offered by employers is:

Correct AnswerverifiedShow Answer

Which of the following is most likely to be satisfied with their jobs?

Correct AnswerverifiedShow Answer

Juan has an internal locus of control and a high self-esteem. We would predict that he would be:

Correct AnswerverifiedShow Answer

Which job satisfaction scale asks employees to rate the importance of a facet as well as their level of satisfaction with the facet?

Correct AnswerverifiedShow Answer

With _______ employees are given more tasks to do at one time, whereas _____ means that an employee performs the same number of tasks at one particular time and then moves on to other tasks for a specified time.

Correct AnswerverifiedShow Answer

Andrea conducted interviews of employees who quit their jobs with her company. She found that the biggest reason employees were leaving is that they couldn't handle the stress associated with conflicts with other employees. To reduce future turnover, Andrea should develop:

Correct AnswerverifiedShow Answer

Which of the following is NOT a measurement for job satisfaction?

Correct AnswerverifiedShow Answer

Correct Answer
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Linking attendance to consequences (fina...
View Answer

Correct Answer
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Correct Answer
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•Attendance
•Turnove...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Individual differences
Met exp...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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With ___ employees are given more tasks to do at one time, whereas _ means that an employee performs the same number of tasks at one particular time and then moves on to other tasks for a specified time.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified