A) Lean manufacturing
B) Continuous processing
C) Mass customization
D) Large batch technology
E) Crowdsourcing
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Multiple Choice
A) low volume of production.
B) technologies that start and do not stop.
C) methods, processes, systems, and skills.
D) inflexible manufacturing.
E) calamity.
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Multiple Choice
A) job shop
B) large batch
C) six sigma
D) just-in-time
E) modular
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True/False
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Essay
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Multiple Choice
A) entrepreneur
B) broker
C) innovator
D) chairperson
E) intrapreneur
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Multiple Choice
A) authority
B) evaluation
C) employees
D) responsibility
E) project deliverables
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Essay
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Multiple Choice
A) the more highly differentiated the firm, the lesser the need for integration among its units.
B) focusing on integration may speed up innovation for a while in an organization.
C) highly differentiated firms were more likely to fail in a complex environment if they failed to integrate their activities adequately.
D) companies with more structural integration were more likely to introduce new products soon after acquisition.
E) a firm's ability to launch new products is independent of its structural integration.
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Multiple Choice
A) specific-purpose equipment must be used.
B) product development should be sequential rather than concurrent.
C) supplier relationships should be short term.
D) communication must be formal among line workers.
E) people should be broadly trained rather than specialized.
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Multiple Choice
A) JIT calls for subassemblies and components to be manufactured in very large volumes.
B) JIT offers efficiency only when the costs of storing items are lower than the costs of frequent delivery.
C) JIT is limited to the production department and cannot be applied as a companywide philosophy.
D) In JIT, a customer order triggers a factory order and the production process.
E) In JIT, external suppliers deliver raw materials to the company at least three months before production.
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Multiple Choice
A) harmed; serious misgivings
B) affected; intimate knowledge
C) affected; ignorance
D) affected; serious fears
E) harmed; intimate knowledge
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Essay
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Multiple Choice
A) base their decisions on guesswork and assumptions.
B) avoid learning from other organizations.
C) avoid benchmarking in order to keep up internal performance standards.
D) are primarily concerned about finding quick fixes to current problems.
E) are skilled at experimenting with new approaches.
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True/False
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Essay
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Multiple Choice
A) merger
B) strategic alliance
C) acquisition
D) vertical integration
E) related diversification
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Multiple Choice
A) tasks are not clearly defined and instructions are ambiguous.
B) subordinates are poorly trained.
C) employees' access to information is restricted.
D) jobs are similar, and performance measures are comparable.
E) subordinates prefer close supervisory control to autonomy.
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Multiple Choice
A) Hierarchy
B) Value chain
C) Locus of control
D) Specialization
E) Division of labor
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Multiple Choice
A) creates an environment in which the unity-of-command principle is strictly followed.
B) is a collection of independent, mostly single-function firms that collaborate to produce a good or service.
C) is composed of dual reporting relationships in which some employees report to two superiors.
D) involves holding employees together by contracts that stipulate results expected, rather than by hierarchy and authority.
E) results in a centralized decision-making system.
Correct Answer
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